I'm very sorry but the salesperson at the dealer is blowing smoke. That is a totally false statement. Unfortunately, it also sounds like the salesperson really does not understand the workings of this stove and is passing on a lot of bad information. The PE LE series stoves are EPA 2020 certified.
Thank you... that’s very interesting and certainly not the information we were given at purchase.
Along with many other points.Whether the bill is your responsibility depends entirely upon the terms of the sales and install agreement. I personally would use a damper or 2 if needed to fix the problem before modifying the stove.Thank you... that’s very interesting and certainly not the information we were given at purchase.
We will be informing the dealer and under such circumstances the bill will not be our responsibility
We like the stove and are sorry we had draft issues... wish there was some way to correct it so we could run the stove the way it is designed to work...( with out having the air boost hole plugged). We are satisfied in the way it performs now, but hope we are not interfering with it’s intended performance.
They did put one damper on the chimney and it didn’t make any difference... we could try two and what about a smaller chimney cap?
I know you said that but honestly I don't see how a damper could possibly not change the draft reading. One may not be enough but reducing the flue volume by 2/3 has to reduce draft.
Well since the repair person and the dealer did not seem to know much about the stove maybe he didn’t know how to properly do a draft test either.
The insurance company does not insure homes with wood as primary heat and will not insure if any stove does not meet today’s standards or have any alterations.
How would using chimney dampers void insurance but modifying a listed product wouldn't. Using a damper is not against code unless thetstove manual specifically prohibits it. A smaller cap would be my last choice. It usually isn't very effective and can cause issues with buildup.
Again nothing prohibits the use of dampers unless the manual specifically says so.
Good, we will check into another damper and see if that makes a difference.
One salesman at the Manchester dealer, the first time I was there a couple months ago and saw they had a 8361 and an 8360, told me the difference was that the 8360 had brown porcelain enamel, and the 8361 was matte black. I said to myself, "Yeah...that's the ticket."
