With this matter in credit card dispute territory, I'm not sure there is much we can do here. Are you even running the stove anymore, JS?
You said "the dollar bill test fails everywhere." Congratulations! You've identified the source of your hot burns.First things first I want to answer your question. I thought it was overfired by the mere fact that was reaching 909 degrees +/-.
The manual says that if there is evidence of overfiring then my warranty is void. If the stove doesn't have, or wouldn't get, deterioration of its interior components (from maybe five of these burns before I knew what was going on) then that is good news.
The dollar bill test fails everywhere. The mechanic that came out said believing that test was stupid. (I am not, I just couldn't get him to address it)
Lastly, I made a mistake in calling the primary the secondary. From now on, I will call the slide control what it is, the primary. Thank you.
Hard to tell if something's wrong with doors from pics. I wonder if serviceman used correct size gasket; sizes are in manual. Wrong size could cause leaks.I have not heard a peep from the dealer as of yet.
Here is a picture of my door. If anyone can tell me if this looks out of ordinary or about what theirs looks like I'd appreciate it. It closes as I would expect at the top but the bottom less so.
Also, some time ago I was outside and noticed ash on the top of the snow. I don't know what to make of that.
Naturally with both of the issues I am worried about my previous overfires being the cause for both. Thanks. View attachment 130430 View attachment 130431
Thanks for the update. I can sympathize with your situation. But not completely, Ive spent money on stuff before but not that much and been screwed. I'd be irate.Thank you for asking!
Chase bank basically said that disputes about the quality of goods and services are not billing errors, so the dispute procedure does not apply. I did not expect this.
What I also did not expect was that Quadrafire would listen to my problems. They did and they told me to expect a call from a rep in about two weeks.
Now their coming out isn't necessarily a fix but...we'll see.
I haven't touched a thing on the stove myself. I know people have told me to put in a damper and to hook up manometer but so far I'm leaving it the way it was installed. It makes it harder for someone to blame me. When the rep comes out, this is what I got and how it was installed. Lousy.
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