The flame guide is missing off this and the pellets in the tray aren't burning properly. There's a flat steel steel plate instead. The air flow is getting sucked back towards the auger. If iI spread them out it's works better. This.morning it was 78 and nothing in the pot was burning except around the auger. The pot was full to the edge. You can see it there. Ordered one on line thinking I'd be okay. Picking a more expensive from the dealer today. And it burn another 3/4 of a bag since noon yesterday.1400 square feet. I'm also not getting great fan speed. It's not going any faster then when it first started. You stand 6 feet away you can barely feel it. The distribution fan is also very hot, telling me the stove is. Should there be a noticable difference in speeds between low and hi?