The ash pan update is basically a steel box that fits snugly inside the existing ash pan area, and then they give you a new slightly smaller ash pan. I have the update for mine that has never been installed...no issues here. If they don't want to send you one then you can have mine for the cost of shipping.
As far as the fan control/limit switches, they moved them up top from the controls box in the rear. They just work "better" up top...nothing unsafe about it...I think it was done partially in response to the cracking issue. They had been sending people the update if you ask for it.
Going back to the ash/hot coal/spark issue, is it possible that you bumped the top of the ash dump plug when loading or raking coals and it unseated it enough to dump a hot one in the pan? That can cause issues too...make sure that plug stays seated or it can cause an air leak = fire too hot/runaway firebox. I have meant to cut the top of the ash dump plug handle off of mine for a long time now, but I keep forgetting when the firebox is cold. I guess it really doesn't matter much, I keep a couple inches of ash in the firebox all the time anyways, never even see the plug very often. I guess that is it, out of sight/ out of mind
As far as the fan control/limit switches, they moved them up top from the controls box in the rear. They just work "better" up top...nothing unsafe about it...I think it was done partially in response to the cracking issue. They had been sending people the update if you ask for it.
Going back to the ash/hot coal/spark issue, is it possible that you bumped the top of the ash dump plug when loading or raking coals and it unseated it enough to dump a hot one in the pan? That can cause issues too...make sure that plug stays seated or it can cause an air leak = fire too hot/runaway firebox. I have meant to cut the top of the ash dump plug handle off of mine for a long time now, but I keep forgetting when the firebox is cold. I guess it really doesn't matter much, I keep a couple inches of ash in the firebox all the time anyways, never even see the plug very often. I guess that is it, out of sight/ out of mind