Help with new Enviro P3 stove

[JRemington]

If your Dealer gets stumped he can call Jeff at (315) 767-1091. We were all new at this at one time.

 

[Mt Bob]

If there is not a "permanent" metallic sticker,on the stove,looks just like the printout in the manual,I would have unit removed.

 

[Powergirl]

The board for that stove should have the number C-11652 on it. His other stoves other than the M55 will work as a test board. Before this is over you'll know more than they do.

The only number I see like that is this

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[Powergirl]

If there is not a "permanent" metallic sticker,on the stove,looks just like the printout in the manual,I would have unit removed.

We have looked up on the lid of the hopper, and the other half has remove screws and looked on the inside of both side panels we can’t see any permanent sticker. Should the permit sticker already have been on there that the dealer just updates or is the dealer supposed to attach it? Not sure why it does not have a sticker, but it will be yet another thing I bring up with the dealer tomorrow in my nice email


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[Mt Bob]

The only number I see like that is this View attachment 216592


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That is the stove wiring diagram,good info,but,the metallic permanent sticker should look just like the one in your manual,they give you that picture in the manual,so you will know what it looks like,to write down your stove serial number.It "must" be there!

 

[Powergirl]

That is the stove wiring diagram,good info,but,the metallic permanent sticker should look just like the one in your manual,they give you that picture in the manual,so you will know what it looks like,to write down your stove serial number.It "must" be there!

Ok. So that is not the board number either?




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[Mt Bob]

We have looked up on the lid of the hopper, and the other half has remove screws and looked on the inside of both side panels we can’t see any permanent sticker. Should the permit sticker already have been on there that the dealer just updates or is the dealer supposed to attach it? Not sure why it does not have a sticker, but it will be yet another thing I bring up with the dealer tomorrow in my nice email


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OK my internet is slow.It is not "attached" by dealer,it is installed by the factory when it is built.

 

[Mt Bob]

Ok. So that is not the board number either?




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nO THE BOARD NUMBER IS ON THE CONTROL BOARD,FORGET ABOUT THAT FOR NOW

 

[Mt Bob]

WOOPS sorry about caps,am watching a movie,lol

 

[Mt Bob]

Ok,because I am still awake(watching movie,lol),enviro is still owned by sherwood.According to their warrenty,if paperwork/registration is not "proper" they and dealer have no responsibility.Actually,not uncommon,you are supposed to know better.If dealer cannot come to your house,take off a panel,that shows the metallic serial number sticker(identical to the one in your manual,which is why the one in your manual has "sample" across it) ,call the police(well mounties?lol)The stove is a great design,but early ones had problems,were fixed,I do not trust your seller/installer.Sleep well,you have ingested enough info from us to make a proper decision Bob
.

 

[JRemington]

I am going by memory on the board. I will check this morning. I don't like there is no visible serial number. I have never seen one without it.

 

[Powergirl]

I am going by memory on the board. I will check this morning. I don't like there is no visible serial number. I have never seen one without it.

So we did find one sticker. On the ashpan

Manufactured in 2015

I will be emailing the dealer today with all of the stuff that I have found out from you guys, thanks again so much for all of this at least I have a little bit to talk to him about. I appreciate the phone number I will let him have that just in case. You guys are awesome


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[Mt Bob]

So we did find one sticker. On the ashpanView attachment 216598

Manufactured in 2015

I will be emailing the dealer today with all of the stuff that I have found out from you guys, thanks again so much for all of this at least I have a little bit to talk to him about. I appreciate the phone number I will let him have that just in case. You guys are awesome


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2 year old stove,and of the era they had control board problems.

 

[Powergirl]

They can't do anything more than we have. It's your Dealers responsibility to get this right. If he does what we suggested he will get to the bottom of this. This stove should never overflow the burnpot unless you don't dump the pot for a week. I've seen them keep burning with the pot full of ash. I have the auger cycles in my desk at work if he doesn't have them.

Hi there. Just wondering if you have the cycle information. Just crafting a letter to the dealer we purchased it from

 

[JRemington]

I'm installing a stove now. I'll get them when I get back. I'd be calling him telling him to get over there and check the draft and get it working.

 

[Powergirl]

I'm installing a stove now. I'll get them when I get back. I'd be calling him telling him to get over there and check the draft and get it working.

Yes. I emailed him this morning to let him know all I have learned from you guys

Along with the installation sheet that needs completing

Awaiting his response.


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[Mt Bob]

You ought to ask for about 400 to 500 for being an older stove,and partial refund for the install,as you have done all the technical research.

 

[Powergirl]

You guys have been an amazing help.

All I can say is it is good it is warm here still

It is the only source of heat in that outbuilding


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[Ssyko]

I'm installing a stove now. I'll get them when I get back.

Umm no your talking in here. Lol

 

[Tails1]

You guys have been an amazing help.

All I can say is it is good it is warm here still

It is the only source of heat in that outbuilding


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I would not be a pellet stove owner but for this site. Too many variables with pellet stoves IMO to not to have a good source for questions, and I trust the folks here more then my dealer.

 

[Eddie Haskell]

Any news?


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[Powergirl]

Any news?


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I emailed our dealer yesterday outlining what I found out from the forums and asked him to check with the manufacturer and get back to me. No response.

I emailed him again today asking him if he had a chance to check things out and when we could schedule an appointment for him to come look at the stove, make any adjustments to the auger and combustion trim fees and check the results with the proper gauge. No response


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[JRemington]

If you want to pm me the Dealers name and address I will contact them and have them contact you. I understand as someone that sells and services stoves that it can get overwhelming but it's part of the game. I looked for the auger timing sheet but couldn't find it. As for the combustion issue if you clean the pot and take a video of the flame we can tell you if the pressure is low.

 

[Powergirl]

If you want to pm me the Dealers name and address I will contact them and have them contact you. I understand as someone that sells and services stoves that it can get overwhelming but it's part of the game. I looked for the auger timing sheet but couldn't find it. As for the combustion issue if you clean the pot and take a video of the flame we can tell you if the pressure is low.

I will stop by their first and talk one on one with them. I think that is only fair

But I will let them know your offer. It is much appreciated. They are the only dealer listed for my town

I will take pic of flame. When should I take pic. What level would you like the stove to be on?


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[Mt Bob]

I will stop by their first and talk one on one with them. I think that is only fair

But I will let them know your offer. It is much appreciated. They are the only dealer listed for my town

I will take pic of flame. When should I take pic. What level would you like the stove to be on?


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Yes is proper to give them a chance,now they know you have all the info,and then,go directly to manufacturer.Is proper way.