installing the garn, considering its size was pretty easy, it comes with 3 explicit manuals that i had sent a month before arrival, so there were not many suprises. Mine is located in a rehabed 2 car garage, set in place with a forklift, then piped, filled, test run for leaks, insulated and a metal stud/sheetrock enclosure built. This took approx 3 weeks of nights, you do not need the final enclosure if you are not going to be storing firewood next to the unit. Before arrival i had completed the underground pex piping 300lf 1/1/4", and mounted the flatplate heatexchanger. The size of pex and heatexchanger were predicated upon the firing rate of the existing oil boiler to "mask". i knew the firing rate of the oil boiler to 140k/btu/hr, so this was on paper my minimum requirement. Because the oil boiler will continue to run at the same firing rate until the zones are satisfied, i needed to know the btu requirements for each zone, one at a cold start and two at a running state after say 3 minutes. the combined cold start of all zones is unlikely, so i combined all zones running after 3 minutes and calculated a maximum btu/hr requirement , approx 275k btu/hr. through field testing with a taco 13 circulator i determined the piping head loss, flatplate could now size a hx and helped calculate wich circulator/flow rate would be needed. Also for my own curiosity i wired a old analog alarm clock to the oil burner relay, kept track of the daily time totals multiplied by the firing rate to roughly calculate a 24 btu consumption, the divide by 24 to determine a average 1 hour btu requirement, approx 77kbtu/hr. The 24 hr total 1,848,000btu represents what on a below 0 day i would need to generate and store. The garn model 1900 holds approx 2000 gal, hence between a low storage temp at 130 and a high boiler temp of 185, basically 55 degrees of boiler storeage twice a day. At a average burn rate of 400kbtu/hr, it is just under 5 hours a day. this is the worst case unless i add more zones. realistically throughtout the winter in nw ct. approx 6000 degree days, i burn 2 times a day for 2 hours. My house is a 80 year old 2800 sqft moderately insulated with cast iron radiator and baseboard, comprised of 4 heating zones, a 5th zone for a indirect fired hwh, a 6th zone for a 750gal gunite hot tub, 100kbtu/hr shell/tube hx, and a 7th zone for 500sqft radiant floor in my shop. the plumbing warehouse has my visa on file. I know my requirements are over the top, but if you got it wood is good.Selecting the garn size , they only make 3 was determined by the storage requirements, would suspect most choose the middle size that i have. Spring and fall i fire once a day, summer i burn same as winter i heat a 20,000gal gunite pool with a 250kbtu/hr shell/tube hx, maintaining 85 deg. Because the garn is burn and store there are no problems with overfire/idle/smoke anytime.I burn medium sized split cordwood, lumber scraps and old wood fencing and a occasional biobrick. Starting the fire being air infused is very easy, load approx 50 to 80lbs into primary burn chamber with a few crumpled news pages , light ,turn control timer for 2 hrs close door and walk away. after 45 minutes reload about 40 lbs, done. I nnstalled a thermocouple in secondary burn chamber and record temps of 1900 to 2100+ f. temps, remove ash once a week and brush tubes twice a year.I have not had any warranty issues as yet, and yes you can climb inside storage tank . I treat the water with a nitrite addmix and test twice a year,simple test kit .my monthly wood consumption averages 2/1/4 cords. all in all i realized most conventional plumbers do not want to take the time to be involved,it is time consuming and some trial and error, and it is just more satisfying to do it your self, and that is one reason we are all here! Joe kohler, kohler and lewis in new hampshire who has garn experience helped with piping layout between the hx and oil boiler, check out his website.