I am looking back over the last week...I am not going to keep getting involved in this, but I wish you all would read what I have written in the past instead of making assumptions and misquoting me:
1. My stove was not installed "illegally" or improperly. Two dealers and one inspector failed to mention anything about flue collar gaps and sealing. By the way - NEVER an issue with any other stove. Perhaps special instruction in the maunal are in order? As stated earlier - screws? Inspectors don't even know the code. Why rely on them if they are going to give faulty/innacurate information? Elk, you tried to tell me numerous times that the XL DW cat model could be used with a 6" flue? You had a convincing argument, and then another member popinted out that you were worng? Who do I trust now? Why the hell would you pass on info that you were making up? PARTIAL CREDIBILITY LOSS.
2. The perceived "overfiring" was NOT necessarily solved by the connector pipe seal. I decided to move to a more dependable model than continue to waste wood and my time trying to fight an uphill battle. I didn't give it a chance to act up again. Don't asssume this solved the runaway stove problem. Doesn't look like it makes much difference to others, either.
3. the stove was VERY difficult to operate: let me restate. On the cat model and on my new Hearthstone w/tubes, as long as there is a flame in the firebox, the stove will quickly start operating visible emissions-free. with the everburn, flames in the box mean nothing, and getting the secondary to engage can be a time-comsuming and frustrating process. Flames in the DW everburn simply meant that you were getting heat, but 9 times out of ten, smoke was BILLOWING from the chimney. Not efficient. Not easy to operate. this equals crap in my opinion.
4. despite the fact that thousands of these stoves have been sold over the past couple years, MOST people don't care about the smoke or efficiency. If it looks pretty and puts out heat, it's fine. Hence, I would expect that few people would lodge any complaint.
5. VC has poor customer service. Three different answers on operation of the same stove from the same 1800 number? I called two dealers. Neither knew what "proper" operation was. VC stated on the phone that rumbling indicates overfiring. Dealers both state "operate just like the cat. model".
6. I am not outraged. I never said outraged. I am disappointed that VC can't get me a straight answer or train dealers how to operate the Everburn. This might make it easier for the rest of us...
7. All of this is too much of a hassle.
8. I am not tring to dissuade anyone from buying any VC stove. Just stating my experiences. Do not try to point fingers at operators and/or installations. For those of you having good luck with the stove, good for you, congratulations. For those of us not, many factors are involved, but I will say in my case, it was not the operator. Remain skeptical if you want, but there are enough of us having the same problem to rule out what many of you are so fixated on: operator error and poor installations.
I am NOT going to buy another one of these stoves. I would recommend everyone considering one to see one in operation, and get PROFESSIONAL, knowledgable operating advice (something not necessary with the cat or burn tube stoves). I would also recommend to VC to train your dealers, installers, etc. with this everburn stove inparticular because it so finnicky and requires some majorly unorthodox operating techniques. What I am reading here is that you have to baby sit the stove for over an hour to get the prerequesite coal bed (this is what I experienced). Don't let it go too long, or you have to start over again
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No more from me on this subject. Too many people ready to jump in and start bashing people, knowledge, and stoves they know little or nothing about. Good luck everyone. Good luck VC. I hope all of you enjoy your "normal" glowing red stoves and hours upon hours of frustrating fun.
FYI: you won't hear from me again. I can see that everyone who thinks that this everburn crap is the greatest thing in the world is going to continue to place all blame on the "ignorant" user and "inexperienced" installer and all of their sub-standard materials and skills.