They burn these stoves to death in testing. R&D is extensive.I'm pretty sure they already know they have some problems. It may only be with some of the stoves, since many other owners have no problem, or at least less problems. Maybe it is manufacturing tolerances, some come out OK, some don't. Or design problems. Maybe they need to do more in-depth R&D before they put their products on the market. I'd think they'd have the money to do that, if they so chose. Seems it would be cheaper and less hassle to catch the problems up front in development than to try to deal with 'em later, and way cheaper than a recall, or worse a re-design. But what do I know, I'm no stove-maker/seller. I'm only guessing as to what might be going on, based on my own prejudices. In any case, as long as any bad press they get doesn't hurt their sales too much, I don't guess it's an issue. Their marketing approach is apparently working..
You do realize that BK sells more stoves everyday than the regulars on here along with the visitors that show up with an issue. Most of which have been in contact with BK and directed here. Your talking 1 in many hundreds have an issue, I wouldn’t call that a problem that they should be aware of. Wouldn’t it lead one to believe it’s a problem with that particular setup?