Hi All-
Thanks for the suggestions and feedback. I am going to contact the owner today and lay it out (thus far I have been dealing with the sales guy...honestly, I get the impression that the owner of the company doesn't know this is an issue) in terms of what the issue is along with our preference, which at this point is a refund, at least in part, on the install to help cover the cost of having to construct a heat shield, which we were not planning on doing. Quite honestly, if I would have known we were going to have to go with a heat shield in the end, we probably would have gone with the larger F3 but we specifically chose the F100 because we were under the impression that we were not going to need a heat shield if installed properly, which it wasn't.
I've given it some more thought as well as read the suggestions here and I'll not be switching to single-wall.
I'll post an update when I hear back from the owner.
Thanks for the suggestions and feedback. I am going to contact the owner today and lay it out (thus far I have been dealing with the sales guy...honestly, I get the impression that the owner of the company doesn't know this is an issue) in terms of what the issue is along with our preference, which at this point is a refund, at least in part, on the install to help cover the cost of having to construct a heat shield, which we were not planning on doing. Quite honestly, if I would have known we were going to have to go with a heat shield in the end, we probably would have gone with the larger F3 but we specifically chose the F100 because we were under the impression that we were not going to need a heat shield if installed properly, which it wasn't.
I've given it some more thought as well as read the suggestions here and I'll not be switching to single-wall.
I'll post an update when I hear back from the owner.