Honestly it sounds like we have almost the exact same setup! I’d focus on wood / loading and see if that gets you somewhere.forgot to reply.
6inch double wall chimney, 18.5ft straight up. no key damper
If the stove were new I’d be calling the company and making them diagnose it! Another thought - is the bypass closing all the way (seems like a long shot since you can turn the flames way down)?
If it’s not new, I'd re-gasket everything and make sure it’s sealed up tight (include in the flue adapter section and bypass gaskets). This is probably $40-50 in material and a few hours if you have the skill.