Jotul 8 - front grill not fitting?

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Hi folks,
just picked up a second one of these.. my first is in my home and we love it. This is the original with the spin draft on the front.
The second one we just purchased for my parents home and it was even cleaner than the one we got, but there is an issue.

When I put the log/ash retainer grill in place and try and close the door, the glass touches the grill just as the door is closing. We already had to replace the glass (expensive! $160!) because the first one cracked.

I'm pretty confident that internal baffles are all installed correctly and the bottom plate is sitting where it should.
Also, I compared the front grill in the new one to the one in my stove and they're identical.
What could be causing this lack of clearance!?
Stumped, in Maine.
Thanks!!

 

[jetsam]

I don't know anything about this stove, but that sounds like a problem that I would solve with an angle grinder.

 

[begreen]

Is this the part?


If this is the part it drops into place behind the two positioning bumps in the bottom burn plate. Make sure it is not backward.

 

[stovelark]

Very common thing for log retainers of Jotuls to bow outward slightly (check stove burn temp too that can cause this bowing), people breaking glass mysteriously usually gets this issue noticed. Not a large space in between glass and log retainer when they aren't bowed. Worn gaskets in the door exasperates this problem too sometimes when the door is pulled even closer inward by the worn gasket. I've seen people break 2-3 pieces of glass on Jotul 3's before someone at the store realizing the problem, but can happen with 8's too... the retainer that BG has in the pix is upside down too fyi.

 

[1990Jotul]

Very common thing for log retainers of Jotuls to bow outward slightly (check stove burn temp too that can cause this bowing), people breaking glass mysteriously usually gets this issue noticed. Not a large space in between glass and log retainer when they aren't bowed. Worn gaskets in the door exasperates this problem too sometimes when the door is pulled even closer inward by the worn gasket. I've seen people break 2-3 pieces of glass on Jotul 3's before someone at the store realizing the problem, but can happen with 8's too... the retainer that BG has in the pix is upside down too fyi.

Bringing an old thread back to life. I have a 35 year old Jotul 8. It has been in great condition and has all it's original burn plates. I've seen a number of posts on the internet regarding warped burn plates, sometimes with photos, and they look really bad. I've always attributed these to the owners over-firing the stoves. Whenever I am doing a thorough cleaning and inspection of my stove's insides, I always think about how perfect those parts all look after so many years of pretty hard use. Anyway, just tonight I suddenly observed firelight passing through, under the bottom of my log retainer where it should be sitting flat on the bottom plate. Sure enough, it's warped. However it's not arching forward towards the door, but rather upwards ( a 90 degree difference). I am now really curious about the cause of this. Is it just a matter of cumulative heat exposure with age? After all, it's had 35 Seasons of hot fires. Or was it because I may have pushed it a bit harder lately? We've had quite a bit of cold weather lately and I have been keeping that stove running right at what I've always considered the upper limit, pretty much continuously over the past week or two. Yet I feel like I have done this a number of times over the years. I'd be curious to hear what the circumstances of other Jotul 8 log retainer failures were (or if people are still finding theirs in perfect condition after 35+ years). Anyway, the part number (101941) is clearly stamped on it, and using that, I was actually able to find a new one on the internet pretty quickly, although I won't believe it until I actually have it in my hands. I can't tell you how good it feels when you can get a new part for a 35 year friend like my Jotul 8.