Man, I just finished reading todays fun and festivitys, wow! Ok, couple thoughts here. I
could be your wood, but, you said that it flames up when you put it in, then dies down after a bit, doesn't sound like wet wood to me. Wet wood usually takes a while to get fired up. Plus you said it took off with the ash drawer cracked. I'm thinking like a couple of these other guys are, linkage unhooked or something. I'd check to make sure there is nothing in any of the primary air holes too. There was some packaging in mine!(foam) Or could it be an errant piece of packing tape? I'm not that familiar with this stove, can someone who has one tell him where to check?
Also, please don't return your stove yet, you haven't proved anything is wrong with it yet, heck, it may be your chimney, and NO the furnace will not do any better with wet wood! It may burn it, but it still wont make any HEAT, and that is your current problem, so why go to all the work of hauling that thing back out, a new one back in and pizzin off the local HD manager at you?! Calm down, relax, and let us help you logically troubleshoot this problem with you. My first few fires in my recently installed new stove didn't go very well either, and I've heated with wood for 4-5 years now, so have faith, this is a stove with a great reputation, ya gots a whole team of experts on the job here, give this a bit of time to get worked out, we'll have ya standing around in front of open windows in your underwear to cool down!
If you are going to the hardware store, get two things, 1. get that cheap piece of 6" single wall pipe to extend your chimney (I'd get a 5 footer)(cheap galvanized duct pipe, not black stove pipe) to explore the low draft possibility (BTW, have you tried taking the rain cap off the chimney? Some have a crappy design, cut your draft way down!) 2. get a couple packs of ECO bricks to test the wet wood theory,throw a couple bricks in with your next wood load, if it takes off hot, then you know it is wet wood! Still need to getcha a moisture meter though, they're handy!
Edit: I just looked at the owners manual, saw top of first page: Do not return to dealer if you have problems, call customer service 1-800-245-6489, or better yet, PM the previously mentioned Englander rep that is on here.
Also, another thought, I have read here about people having baffle plates and baffle blankets out of place from shipping, causing major issues, maybe you need to let 'er get cold and check to make sure that things are in their proper place.