That's why I've talked about not getting too much wood gassing at the start; There is always some air feeding the wood, even with the air cut all the way. You handled it correctly; Once you open the bypass cat temp will come down. As you learn, you'll get to the point that the cat going high won't be an issue.I put 4 small peices of ash on the bottom and over heated the cat. The thing that was weird is that i shut down all of the air inlets and the fire didn't care. It still seemed to blaze away. I opened the bypass and kicked the blower up to high to cool it down. I really did get nervous on that one. Lol
I recall that your wood was going out at first, when you were loading E-W. At this point, maybe you can burn that way to guard against over-gassing, but alter how you are feeding air to the fire. I might try E-W, but set the air to a little less air wash, a little more channel, and see if the load will keep burning down to ash. Keep experimenting; You're in the learning phase, and I think you're doing fine!


but your mileage may vary. If the guy comes out, watch what he does and ask him to explain. I'd assume they are going to charge you for a service call?
Should be tossin' good heat. Have you got a stove top meter on the stove anywhere? If so, where, and what has it been reading?
Got a pic of that plate? 