It cleans itself anytime the thermostat is at medium or higher. You seem to have a cold firebox. I have to run, but here's a few possibilities:
1) Wet wood
2) Bypass not closing fully
3) Thermostat or air flapper not working right
4) Extremely poor draft
We can eliminate #4 because you'd have been asking why your room always fills with smoke when you start a fire.
I'm also ruling out #2 because I could heat my house and have clean glass with a dead cat (it just takes a lot more wood and more reloading).
Of the last two, wet wood is far and away the most likely. You can successfully heat with that stove using wet wood, but you need to operate it a bit differently (and buy a flue brush).
Late for work, I'll check in after. Could someone post the moisture meter/70F/fresh split litany for me?