Firstly, let me thank all of you that posted relevant information about your experiences. This was very helpful! I felt obligated to return the favor in-kind.
This past October I installed an Aspen C3 in my home. The setup is 2' vertical to an elbow, approx 18" horizontal into a 6" stainless steel liner in a CMU chimney with clay tiles on interior. House is only 1,000 sqft and pretty leaky. Due to the way things panned out, I've been burning daily as the main source of heat using less than ideal wood. Even considering that winter this year in rural southern New Hampshire has been pretty mild, I've been running this little stove hard to overcome the wet wood. I had never used a stove without manual air controls or a composite baffle so I've learned the hard way what a lot of you folks mentioned here.
Anyways, I had been getting really bad draft around Christmas and figured it was time to clean things out. Everything was pretty filthy due to the bad wood, so glad I didn't wait any longer (photos attached of entry into chimney and the pile of crap that shook out when I took pipe off as warning to others)! However, draft was no better with clean pipes. Finally I stuck my head into the stove with a flashlight and to my surprise, I had annihilated the refractory baffle (see pics). I pulled many small shards of material out, but suspect i had been burning for a couple weeks with a compromised baffle. I immediately stopped burning and ordered a new OEM baffle for around $150 online.
I did notice that the heat coming through the hole in the baffle had bubbled the wool blanket a bit right under the flue pipe (slightly visible in the photo), but I was able to press it down a bit after getting the old baffle out.probably need to replace in a few seasons, but it was in-tact, so i left it. I was not able to get the brackets to tip down as one user noted and had to remove them completely, but my damaged baffle broke in 2 after I dropped the rails so that made removal pretty easy. After some gentle wiggling I was able to slip the new baffle in under the wool blanket and get it all the way to the back of the stove. My rope gaskets behind the rails seemed to be in-tact, but reinstalling the rails was a bit tricky. I suggest starting with the middle screw on both rails first just to keep things in place, then worry about aligning the other holes.
Had my first fire last night with much drier and smaller split wood. Still a little smoke when I open the doors, but not as alarming as it was and definitely tolerable if door is only opened to refill every couple hours. I suspect most of my issues are with wood quality, but I do feel this stove doesn't pull great draft by design. Measuring with an infrared gun, even if i can get the stove 700*+, the flue pipe is almost never over 300* where it meets the chimney. Hoping for some improvement on that next season with better fuel.
All in all, this is a decent stove for the price, but the dealers, and manufacturer for that matter, should be much more candid about some of the features of this unit. Split your wood a little smaller, clean more frequently, and take some time to learn how it functions in your unique installation setup before committing to using it as a primary heat source (like this big dumb idiot did).
Thank you again to all of you who shared your troubles/insight. It brought be back from the edge as I spent Christmas break without heat or electricity due to a snowstorm. Safe, happy, & warm new year to you all!