It's not like there's an hour meter on our stoves. Has anybody used the warranty and jumped through all of the hoops?
I guess we should read the fine print on that 10 year warranty from BK. How do they define "end of life" of the combustor?
Different subject, on Ashford 30 with vs. without blower, what kind of burn times can I expect? I assume the advertised 30 hour max is only without blower, as running the blower cools thermostat, and thus prompts stove to open air just a bit? I thought I had seen one of you post a 12 hour max with blower running?
Also, what is the impact of having a blower installed but not running it? Does the blower impede the natural convective path, or in any other way affect performance when it's not running?
That's good to know , I thought the 10 year warranty was only for the new steel cats from Blaze king.
Leave it alone!
The ten year warranty applies to my ceramic cat too.
Be careful with the ten year warranty. It is not a warranty against a drop off in performance it is a warranty against a defective cat. As we know, a cat is not defective if it loses 25% of it's efficiency after 12000 hours which is only like three years. What I expect to happen is that the cat will be due for replacement before 10 years due to reduced performance but not due to a defect. Warranty is of little value.
There are some pretty ugly hoops to jump through to collect on that warranty anyway if you actually read it.
Yes, a few times. There were no hoops to jump through. File Warranty claim, install new one, mail old one back.It's not like there's an hour meter on our stoves. Has anybody used the warranty and jumped through all of the hoops?
I thought that was for the ceramic cats. At least they were in this presentation. But these were 3 cords per year stoves.
Perhaps that is the difference?
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"The anticipate operational life is 12,000 to 50,000 hours."
They may as well just say they have no idea, that's some range don't you think!?
What were the issues specifically?Yes, a few times. There were no hoops to jump through. File Warranty claim, install new one, mail old one back.
Of course you will likely need a good dealer to get it done quickly.
Now, if you were blowing through cats every few years it would not be so easy. This would mean you have an issue with your set-up, they would want that addressed.
Agreed, this is probably true for most cat stove owners. How would the average user know this? Is it in the manual? Seasoned owners that do know this here are reporting more towards the 12K hrs. it appears.Probably depends a lot on the operator, not every bk owner is so fascinated that they come to this site to perfect their operating technique.
Ex. Opening loading door before allowing cat to cool.....
That seems to counter what BK is saying. They are reporting less degradation and over a longer period of time.
Yes, I know the warranty which is why I am surprised to hear people talking about replacing cats every 4-5 years due to greatly diminished performance. I thought that was a thing of the past.
The past few winters have been pretty cold, wonder if the acumulated run time over some actual 4 year burns might be closer to the projected accumulated burns for an average 6-10 years?
The ten year warranty applies to my ceramic cat too.
Be careful with the ten year warranty. It is not a warranty against a drop off in performance it is a warranty against a defective cat. As we know, a cat is not defective if it loses 25% of it's efficiency after 12000 hours which is only like three years. What I expect to happen is that the cat will be due for replacement before 10 years due to reduced performance but not due to a defect. Warranty is of little value.
There are some pretty ugly hoops to jump through to collect on that warranty anyway if you actually read it.
As you burn wood, deposits are formed OVER the precious metals (catalyst). First the substrate is made (either stainless or ceramic) and then it is coated with a wash coat. The wash coat helps with increasing surface area and also gives the precious metals adherence.
After years of burniing (varies with amount of fuel burned) there is an overplating and that overplating will take place.
Washing the combustor with vinegar and distilled water creates an acidic wash that will remove the build up on top of the precious metals.
Often, users will try this process and sometimes they drop or otherwise dmage their combustors. That is why we do not encourage too frequent handling or cleaning. In house, we have found 6-8 (again varies with amount of fuel burned) is ideal for a "wash cleaning".
Would you recommend jeff_t carefully pickle the cat at this point?Mine started like that in its second season. It doesn't really affect performance. I still had some clean 40+ hour burns last spring, and it looked much worse than that. It is starting to get pretty sluggish now after almost four seasons, and I'm pretty sure the low burn performance isn't gonna be there.
Usually a bad door gasket. I've had 2 that have liners that exceed 30', they overdraft and have to learn to use the stove differently. IE: running on low most of the time.What were the issues specifically?
Well, the blower would help move more heat into the room faster, but with the stoves going 24/7, I'd debate the actual need. More importantly, I if I can't get 24 hour burn cycles out of one of these Ashfords, then I'll probably buy a different stove. Not that the other stove would get me 24 hour burns, but if I'm going to have to load both stoves multiple times per day, then the advantages of the BK pretty much vaporize for me. I'm looking to do 12 hour cycles on one, and 24 hour cycles on the other.
Often, users will try this process and sometimes they drop or otherwise damage their combustors. That is why we do not encourage too frequent handling or cleaning. In house, we have found 6-8 (again varies with amount of fuel burned) is ideal for a "wash cleaning".
So to clarify for the folks here with 3-4 yr old combustors that maybe approaching 12K hrs on them...
Would you recommend jeff_t carefully pickle the cat at this point?
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