Yes but most other manufactuers have the same issues with user error yet they dont have nearly the failure rate of vc.Haha! Good one and quick!
I don't want to jinx it. My encore runs like a bimmer after the complete rebuild, plus the reckless mode.
I feel if I keep praising it, it will start backpuffing, fireback glowing, refractory failing.....etc
I know the VC stoves are the most disliked ones on the forum. I will say it again, 95% of them failing is caused by the user!