Ok. Update...
So the dealer who installed my stove and the Jotul rep came round last Wednesday. I was pretty disappointed in that they seemed disinterested in really examining the stove to see what could be causing the problem. They said they couldn't imagine that the missing bolts and gasket could be causing such an uneven burn, but they would replace them anyway and then I should see how it goes and let the dealer know.
The 'expert Jotul guy' held the flashlight expertly, whilst the dealer put in some gasket and the missing two bolts on the front. He didn't add the two missing back ones... Why I do not know. He said he would send someone round 'soon' to do that.
Then the dealer lit the stove - and I have to say he did so like someone who has never lit a stove before in his life!! He piled in the kindling and, as soon as the firelighter was lit, he immediately threw pretty large splits right on top of the as yet unlit kindling. The fire died and he fiddled around with it for a while till it smouldered. Expert Jotul man looked on in silence, you couldn't make this up.
Finally the fire got going - dealer opened the ash pan door to accomplish this!! They stared at it for a while then left.
Dealer did not call the next day, as promised, to see how it was going. He still hasn't called. At least living with the stove gave me a little time to see if there has been any improvement.... I think that the problem is slightly reduced. It is still there though. So I continued to think about what could be causing it....
A couple of days ago, I came to notice that the uneven burn is exacerbated if and when there is a wind causing a stronger than usual updraft.. and I have always got a strong updraft anyway... all of the time.. It's just made worse when we have winds here, which happens a lot.. And when they come, the secondaries also go crazy..
But I noticed the other day that everything was burning beautifully. Why? Becuase there was no breeze at all outside (unusual here) and the stove had been out overnight, so the flue was cool - so way less draft than usual. So... for the last few days I have been looking at the different-looking secondaries on the rear left, which of course is right where the secondary air comes in the back.. and they are often so strong just there that they are invisible - if that makes sense. I thought they weren't there, but the air is so strong it sometimes blows them out, as it were. I think it is the strong secondary air intake, often exacerbated by the strong updraft of the flue, that it causes a circular flow of air in a clockwise direction, starting where the secondary air rushes in too hard. I think that the too strong secondary air intake pulls air from that rear left corner which is right behind where it comes in.
Sooooo...... All of those thoughts led me to peer down the back of the stove this morning, to take a look at the area where the secondary inlet is. I will confess I was considering blocking it off just a little, à la 'Florida Bungalow' article - just experimentally, to see if it reduces the weird burn problem. And.... When I peer there.... what do I see.....?
The secondary inlet's cover is not in place. It is hanging ineffectually on the very end of its screw, which is unscrewed by almost all, of its 3" or more length.
My hands are just about small enough to be able to squeeze them between the rear heat sheild and the back of the stove (it's not lit!
I can just touch the inlet cover, it is swinging around loosely on that screw, serving no purpose. The only reason it hasn't fallen away is becuase it is a leaning against the heat sheild.
I am now feeling as though my theory is possibly being proven.. That the over-strong flow of air through the secondary inlet, unchecked - I now realise - by the out of place inlet cover, is setting up a swirling movement of air within the fire box that moves in a clockwise direction ending in the rear-left corner, by which time insufficient air remains in that area to effect any burn.
What do you think? Is this a possibility?
Ok... Back to the dealers... I'm on the war path: this is the final straw in a year long saga of ineptitude of mythic proportions, made all the worse by the fact that I am having the do all this work when surely there must be someone out there, somehwere... Who knows what they are doing and who is able to properly triage and fix my stove.