Summers Heat 55-SHP10

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Here's a trick I tried to help out a similar situation I had. My stove was getting huge clinkers after about 8 hours when I ran it on the higher settings.

I lifted the plate out of the pot, took a small bunch of coarse steel wool and stuffed it into one of the holes in the sides of the burn pot down at the bottom. The holes on the sides allow the air to come out the small line of holes at the top of the pot.

This forced more air to be drawn through the plate in the pot and practically eliminated my clinkers immediately. This will work for all fuel feed rates and should help your problem. There is still a small amount of air coming through the line of holes, but it is dramatically reduced.

You will be forced to play with your low end settings again though (I'm currently at 3-1-1)

Try it out and let me know how it works for you!

Good Luck!
 
Have you tried closing the plate in the bottom of the hopper so that fewer pellets will come out at a time? I'm not familiar with the pellets you are burning but if they are small/short then you could have an over feeding problem.

Honestly, I think the first thing you need to do is the leaf blower cleaning trick. My stove burned exactly as you describe from day one and we tried everything to fix it and stop the huge clinkers but nothing worked. I burned it all last year that way knowing that something just wasn't right but clueless as to what else to try. I did the leaf blower cleaning a few weeks ago and ever since the stove has burned without a single clinker. I'm convinced that something, probably a mouse, had built a nest in the stove between the doubled back walls that was restricting the air flow. If your stove was in storage any where along the line before you bought it you could have a similar problem.
 
Well I spoke with a tech at the factory this morning while I was at the stove and he wanted me to put the bottom three buttons at 6/7/1 and see if I still had pellets building up in the burn pot. Told me that setting the lff at 6 gives a more steady flow of pellets as lff 1 is going to give a bunch at one time. I will try this today and see what happens.
 
I still dont agree with what the tech says. I have seen alot of times where someone on here posts what an Englander tech says, only to have Mike Holton contradict with another solution (Read : the right solution) With all the tweaking and learning I have done with my stove, sometimes I feel like I know more than some of these techs. Maybe you spoke with a new guy who hasn't learned all the ropes yet. One thing I know for certain is, what Mike says is generally gospel. I would really like to hear his version to this. The OP says he has an overfeed/underburn problem. He also stated he only runs the stove on heat settings 5, 6, or 7. The way I understand it, The Low Fuel Feed and Low Burn Air settings only affect heat settings of 1 and 2. So I don't get why the tech is having the OP change the Low Burn settings. It has to be one or a combination of the following: 1) a problem with the circuit board telling the auger to feed pellets at a too great of a rate, 2) small pellets that feed to fast, 3)a restriction in the combustion air, not providing enough air into the stove, 4) combustion blower problem, again, not providing enough air into the stove.

How old is this stove?
How many tons/bags have you burned?
Has the problem been from the first time you burned, or did it slowly develop?

I think kofkorn is on to something....
 
stove is only a couple weeks old and I have burned two types of pellets and the same thing. and it has been like this since I turned it on. I wish mike would chime in also.
 
I was just reading thru the posts again... I see you bought 2 of them? Are they both in service? Does this happen to both of them?
 
Only burning one the other one is still in the box. Not sure if I am going to use it or sell it.
 
slh9 said:
A lot of people have had and have the same problem with this stove. Good luck! It's a cheap stove that works ok for about a year. Some people are very happy with them others not so happy. You get what you pay for, and its not much.


ohhhhhh, i dunno, ive helped folks with bixbys and dell point stoves (usually bought at 5K plus), who have had issues as well. they didnt get what they paid for as i was the one who eventually got them running. as for about a year , my personal unit (which i walked back in the warehouse and looked at the stack of boxed units and said "give me that one" at a boxed unit, took it home sight unseen) installed it in december of 2004 , hasnt missed a step since.


anyway , not looking for an arguement but im not going to just let that one sit unanswered. as to our poster, call me at the shop, ask for me by name, i dont necessesarily need you to be at the stove , would possibly help but not a do all end all. give me a shout , i'll square you away.
 
sc0872
Please let us know how it works out - for the education of all of us.
 
I had build up agan maybe not as bad but went through a bunch of pellets. I will be calling mike in the morning and thanks to him for posting on here and the help.
 
Thank you very much Mike. What great service!!! Was on the phone with Mike this morning for almost 45 minutes talking about several different things and I dont know to many company's like this. Awesome customer serice. Thanks again!!
 
what was the outcome?
 
After talking to mike there really was no problem. He bumped up my air and that was it. What I thought was there was pellets not burning but actually its just ash that is getting pushed out to the outer part of the burn pot area.
 
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