This is why I was posting. I feel that I should be seeing a lot more coming out of the secondary tubes. Do you put a lot of wood in your stove when the temp is at 400? Also, once you add the wood, how long do you wait before shutting the air down? I think I just have to figure out when to shut the air down. Also, I wonder if my stove is at temp too. I don't have a thermometer, so it's hard to say. I feel the second fire, the stove should be at temp.I have the same insert and that doesn't look like much secondary combustion to me, compared to what's possible. Once I've got temperatures above 400, I can pull that bottom air lever fully out then push it back in just the slightest detectable amount, maybe 1/16" and have roaring secondary flames with barely a glow from the bottom of the logs. That gives long, clean, efficient burns. I rarely need more heat than minimal cruising, but if I did, another 1/8" is plenty. "Medium" air setting (lever half way?) is what I use to get to 400, keeping it there for an hour sounds like wasted heat up the chimney to me.
It also depends on wood type, and of course, how well it's seasoned. Hickory produces the most secondaries of the wood types I've got.
TE