Quadrafire 5100i ACT INSERT smoke billows when door open?

[Jim Lesinski]

OK guys. I have solved the issue, and it is not what I would have expected. I went up onto my roof and took mesh and cap off to find about 3 feet of straw packed into the chimney. I took a photo of what I pulled out with my hand, which was about 1 foot from the top of the liner. Since I had just had someone inspect and clean the chimney and paid them $200, I was shocked to find that they didn't even clear the birds nests from the chimney! Needless to say I said more than a few obscenities. I can't believe someone would do this poor of a job.

The name of the company I used is "Sygnatur Chimney Repair". I won't ever call them again and if I were you I would do so at your own risk.
https://plus.google.com/111969885205963540658/about?hl=en


I appreciate the help everyone added. Sorry for this wild goose chase I just didn't think this could possibly be the root cause. I am pissed about the $200 but glad I didn't start a serious fire.


(broken image removed)

 

[Sons924]

yeah that would cause a draft issue

 

[mellow]

Glad to see you found the problem, it only cost you $200 bux! I would for sure be reaching out to the president of that company.

Is that flashing OK?

 

[begreen]

This sounds like another non-cleaning. There is no way a brushing would not have knocked that down the flue.

 

[weatherguy]

I hope you call them a let a few of those obscenities fly their way.

 

[BrotherBart]

Looks like the answer has been found. Not much to be gained by going on.

Gonna close this one.