Hi Phil,
I'm looking at the Palazzetti line myself. Can you tell me what dealer you worked with?
And, did you run into any problems with the stove in your first year?
Palazzetti Prima Pellet stove is awesome!
- Thread starter Phil Do's fire.
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Hi Phil,
I'm looking at the Palazzetti line myself. Can you tell me what dealer you worked with?
And, did you run into any problems with the stove in your first year?
Hello WKB,
Best stove I have ever owned!. I put about 1400 hours on it and used less than 90 bags of pellets. Very hot, reburns the pellet gases, quiet. The only issue I had was very minor. The tile panels would rattle during cool down. I picked up a pack of self stick felt dots at my local home depot for a $1.49., worked silent. This is my 3rd pellet stove and by far the most superior! There is a dealer in Maine but he is very expensive . Parts are stocked in New Hampshire and I have the reps name and phone number
I purchased stove on Ebay from a very reputable company, Far west sales. They were great to deal with.Another member here also purchased from same place. I can get his info if you want to contact him. Here is a link to the ebay merchant,
(broken link removed to http://www.ebay.com/itm/Palazzetti-Ecofire-Prima-Pellet-Stove-Ceramic-Surround-in-Off-White-/171046455857?pt=US_Heating_Stoves&hash=item27d329ca31)
curious, because I don't sell them......how are these units for replacement parts? Easy and quick to obtain?
I ordered some spare parts from Far west sales. After i ordered I found the Distributer in New Hampshire. I telephoned and he stated the parts are stocked in New Hampshire. I also spoke with Maine stove shop who has benn selling the Palazzetti for five years and he stated no issues with parts.
tay
Member
- Dec 30, 2012
- 26
Hello there, i hope all had a great summer,
phil or any body with a Palezzitti Ecofire pellet stove. Did you have the "extraordinary maintenance required banner" on the screen? how do reset that?. i did the complete cleaning but the resetting, it is just annoying no affect on performance after cleaning. Thanks.
phil or any body with a Palezzitti Ecofire pellet stove. Did you have the "extraordinary maintenance required banner" on the screen? how do reset that?. i did the complete cleaning but the resetting, it is just annoying no affect on performance after cleaning. Thanks.
Hello Tay,
Stove still going strong, very efficient and hot. How to reset the indicator is the magic question. I tried to find out the answer last year and came up red handed. I would suggest calling Palazzetti east coat distributer, very nice guy I might ad. The name is Adam Brewster and he is in New Hampshire. The phone # is 508-866-4343. Please let me know if you find out. I even emailed Italy last season
Stove still going strong, very efficient and hot. How to reset the indicator is the magic question. I tried to find out the answer last year and came up red handed. I would suggest calling Palazzetti east coat distributer, very nice guy I might ad. The name is Adam Brewster and he is in New Hampshire. The phone # is 508-866-4343. Please let me know if you find out. I even emailed Italy last season
Bioburner
Moderator
I really wanted a MCZ (Wittus) pellet stove... But after doing some research regarding availability, market saturation, parts acquisition, support, etc. I decided against it. I think most of the progressive European pellet stoves are amazing looking and probably very technologically advanced. However, I rely on my stoves for primary heating... And can not afford a no answer signal from the corporate office and no reply from questions via email. It's like importing a unique and exotic sports car without support from local mechanics, spare parts, and experience.
Bioburner
Moderator
I did not buy our Italian as a primary stove. It works, components are top notch, have a spare control panel. Quiet and fit in well where we installed it. The used one season price of $500 did not hurt either. Will use it to shoulder as its installed upstairs and the Harman will do most of the work when the real heating season gets here. Was nice to assist in heating when we dipped into the -10 or worse, just touched a button of the remote and little over 6 minutes was flowing hot air.
tay
Member
- Dec 30, 2012
- 26
Thanks phil Do's fire, I will try to call Adam in the NH. Mine also is going strong, very hot and efficient.Hello Tay,
Stove still going strong, very efficient and hot. How to reset the indicator is the magic question. I tried to find out the answer last year and came up red handed. I would suggest calling Palazzetti east coat distributer, very nice guy I might ad. The name is Adam Brewster and he is in New Hampshire. The phone # is 508-866-4343. Please let me know if you find out. I even emailed Italy last season
Palazzetti is sold and supported in the US. There are several dealers on the east coast and Far west ssales sells them on Ebay
I had absolutely no issue getting parts, and the Palazzetti is so well built, the dealer in Maine stated after 5 years, no issues!
I had absolutely no issue getting parts, and the Palazzetti is so well built, the dealer in Maine stated after 5 years, no issues!
Do you recall the dealer name in Maine? Thanks!
I think I found them? - (broken link removed to http://www.mainestoveandchimney.com/Maine_Stove_&_Chimney/Home.html)
It is amazing how efficient the Palazzetti is, Look at the info in my signature line, ran stove almost a month longer last season, 300 more heating degree days and I still used less pellets than my Quad castile the year earlier
tay
Member
- Dec 30, 2012
- 26
Hi Phil,
I called the east coast distributor in NH. As you said they are good people. Chuck emailed me the instructions on how to reset the stove after 2000 hours of operation. I will email it to you if you need to, I am going to reset the stove this weekend hopefully it should be easy. The weather is so beautiful in NE now a days that I do not want to think of pellet stoves for now. Many thanks
I called the east coast distributor in NH. As you said they are good people. Chuck emailed me the instructions on how to reset the stove after 2000 hours of operation. I will email it to you if you need to, I am going to reset the stove this weekend hopefully it should be easy. The weather is so beautiful in NE now a days that I do not want to think of pellet stoves for now. Many thanks
tay
Member
- Dec 30, 2012
- 26
Tay,
Thanks for posting the info in the forum, will help many other'sOne question, do you press and hold the ON and ^ arrow at the same time?
Thanks for posting the info in the forum, will help many other's
One question, do you press and hold the ON and ^ arrow at the same time?
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