Squisher
Minister of Fire
are you straight up off the stove or two 90's? What's your burning wood of choice? What do you use to monitor temps?
are you straight up off the stove or two 90's? What's your burning wood of choice? What do you use to monitor temps?
My summit is a b series pedestal and I have two 90's going up a 20' masonry chimney lined with a undersized uninsulated liner. Interior masonry chimney. With my configuration I can hit about 900 stovetop when a reload is neglected. But it won't go full on crazy overfire I find. I monitor stovetop and stovepipe temps, and I run hot. Clean soot, I'm burning efficiently and cleanly.
I would suspect you could be overdrafting with that much pipe and hotter wood. But to know for sure you'll have to measure your draft or at the least monitor your temps closely.
Do those stoves use tubes or baffles? Stainless steel or plate steel? Stainless while good, when spanning 20+ inches is going to sag. I think the newer baffles may have stiffeners, not sure, which seems to make them bow upward at front, when the old ones would sag at front. The all belly down a little at least in the middle.I've been burning wood as primary heat for 25 years, utilizing both a Quadrafire and a Lopi before the PE Summit. I've never had anything warp or sag. In my early days with the Quad, while learning to burn my stove top would hit 900 deg. I'll run a tape tomorrow, but if my calculations are correct I have around 27' of double wall insulated chimney. Just a thought, but I wonder if I may have an overly strong draft, and may need an inline damper.
Do those stoves use tubes or baffles? Stainless steel or plate steel? Stainless while good, when spanning 20+ inches is going to sag. I think the newer baffles may have stiffeners, not sure, which seems to make them bow upward at front, when the old ones would sag at front. The all belly down a little at least in the middle.
I'm running 27' and while I have a strong draft, nothing that causes hard draft and premature burning of the fuel. If you're getting good burn times, and not pegging the thermo, then overly strong draft is not your problem.
I would recommend getting a factory gasket and making sure the door is adjusted properly for a positive seal. You can tighten the door latch by simply 'whacking' the door catch tab with a rubber mallet.
Unless PE changed the gasket they use, they always used to be high density graphite boated 7'8" flat style gaskets. I found the materials at the local ACE hardware last time I replaced the gasket. Tom at chimneysaweeponline can get you one if you can't get it locally.Hogz those stoves had tubes, not sure if they were stainless or not, but they were beefy. My burns times are quite good, but I feel they could be better. Part of that may be the wood I'm using. I do know my door needs a new seal, can't find the right size locally (7/8" medium density) so looks like I'll have to order one.
Unless PE changed the gasket they use, they always used to be high density graphite boated 7'8" flat style gaskets. I found the materials at the local ACE hardware last time I replaced the gasket. Tom at chimneysaweeponline can get you one if you can't get it locally.
Interesting story. His demeanor and words may be completely relevant. If it were me, I would trust my instincts, and get over to that dealer in KY, lest I be left waiting on some flake for my winter heat.Update: finally received a reply from PE and they referred me to a Distributor in Kentucky, if I couldn't contact my dealer. While I was waiting for a reply from PE, I happened to see the dealer in his parking lot (his store is on my daily route to the grocery store). He informed me he was "getting a new job" which I took as a little odd coming from the owner of a private business, anyway that is irrelevant. He looked at my baffle and said it was shot, he took a picture with his phone, took down my name and address in his phone and said PE would ship a new one directly to me. From the look on this man's face he just wanted to get out of there. Anyone have any advice on how to proceed, as the baffle is clearly warped beyond factory specifications? I did email PE back asking them if I should be working through them or the Distributor in KY, will wait for their reply.
Agreed, this sounds just like what we're going through trying to get a warranty claim through on our stove. Claim is approved according to the distributor but finding a dealer that will actually work with us since our original dealer closed down has been a challenge. We're hoping this latest dealer we have contacted works out better then the last.Interesting story. His demeanor and words may be completely relevant. If it were me, I would trust my instincts, and get over to that dealer in KY, lest I be left waiting on some flake for my winter heat.
Interesting story. His demeanor and words may be completely relevant. If it were me, I would trust my instincts, and get over to that dealer in KY, lest I be left waiting on some flake for my winter heat.
Ugh! Sorry to hear this. I didn't realize you were so far away from Kentucky. Real bummer that the customer service is so rotten from PE and that they referred you to a dealer so far away.Thanks Ed, no real way of getting over to the distributor in Kentucky, I'm in Michigan. Here's where I see a real problem with only using local dealers as a way to get warranty work resolved. I bought a PE at the recommendation of the LOCAL dealer; stove looked good, had good reviews on hearth.com, and the dealer did the install, so I thought I had a strong support system. Fast forward to today, I have a part that has failed beyond specifications, not just according to the PE dealer, but by PE as well, according to their manual.
Here's the problem, my local PE dealer has gone belly up, and PE doesn't respond to emails in a timely manner; my local utility responds more quickly, so that should tell you something. First response took 5 days, my second question is on day 3, and with the weekend here, it will be another 5 days for a response, at best.
I guess I'll call the distributor in KY, due to the lack of response from PE. I have been given the number direct to PE, but my phone doesn't support calls to Canada. I like my stove, but hate their customer service. Given the opportunity for a do-over, I'm afraid I would choose a different manufacturer next time.
We use essential cookies to make this site work, and optional cookies to enhance your experience.