JFK said:Hogwildz said:swestall said:Has anyone noticed the dealer did not help here, and did not seem to have a clue?
Sad to say, some, maybe alot, not saying all.... dealers don't know sheet, except how top sell the stove. After that, forget it.
Mine was like that. I knew I was installing, and knew I would not be going to them for anything further than a purchase.
I can't stress enough that this stuff must be researched, researched again, then planned out.
I don't even get my gaskets from the selling dealer. Honestly, I don't expect to ever see/talk to him again. I served the purpose of a purchase from him, he served the purpose of a place to purchase.
Thats as far as it goes for me. Tom will be getting the rest of my business. And if the shipping would not have killed buying from him, I would have bought the Summit from him also.
That makes three of us Hog. Tom, Corie from England Stove Works, and others that have helped me on this Forum will get my business from now on. Even with the shipping, I would buy a stove from Tom or Corie anytime. I think 2 big stoves in my house is good for now though ;-P
Wow such a big stank over a simple problem. If , and I hope, if it was the problem. Crosses finger.
I think they might make ya wait a couple weeks for the secret ring since ya pulled such a bonehead snafu.
Maybe there should be an burners apprentice program. J/k