We had a Regency 1100 installed end of October. It is an addition to the house and we just light it at night to get the chill out of the room, however everytime we light it we get smoke in the room. We start with paper and small pieces of wood and the smoke just backs up into the house we have tried it with the door open to get it started and we have closed the door which makes more smoke, please tell us what we are doing wrong? It was professionally installed and the flue thing on the side if fully open when we light it, once it is going runs just great it just startup.
Thanks for any help
Shelby
Thanks for any help
Shelby