@kborndale
it is an open fireplace for recreational use, this makes me think that it will hardly work cleanly, I don't see any numbers displayed on the manufacturer's website, Therefore, It's easier for it to always smoke.
I speak for myself,
if I could spend that amount, I wouldn't be willing to have 2 year old wood, to burn clean, for recreational use, and having angry neighbors, probably, Anyway, at that point I would go on gas. I gave that suggestion because now it's still new and the seller can find a solution, understanding situation. The old woman could be a stranger, or our parent, or ourselves, If stinky smoke came from a neighbor who would tolerate it? If, however, it is a product that normally does not smoke, it is a different matter,
but I don't think this is the case.