Hi all. I've been using NEWP 3 years now. I can tell there is a difference this year from the past. We live 18 miles from new facility NEWP just put in. We get 26 tons per year and this year we noticed lots of ash and lower than normal heat. NEWP has been great trying to figuire this out. We sent pellet samples and ash samples to them and their lab says they were within spec. Maybe we'll be trying something else next year.