New Castle Serenity Pellet Stove

  • Active since 1995, Hearth.com is THE place on the internet for free information and advice about wood stoves, pellet stoves and other energy saving equipment.

    We strive to provide opinions, articles, discussions and history related to Hearth Products and in a more general sense, energy issues.

    We promote the EFFICIENT, RESPONSIBLE, CLEAN and SAFE use of all fuels, whether renewable or fossil.
  • Super Cedar firestarters 30% discount Use code Hearth2024 Click here
I don’t suppose they deliver?
Yes they deliver,but I'm not set up for that yet. Besides there only 7-8 blocks away.. I was going to get it from a local farmer for 2 dollars a bushel,but the elevator is 3.39 a bushel. Elevator was closer than a 25 mile round trip!
 
Until you try whole clean corn don't knock it!
I am not "knocking it".. I am asking if chicken feed would be the right thing.

someone said (I think it was Rich) that he bought it from tracktorsupply, and this is the only corn I could find. is this what I can use?
 
If your manual doesn't say it can burn corn I wouldn't do it. Corn burns hotter plus leaves residue that is harder to clean and could damage your stove. Corn also need to be at a very low moisture level which grain elevators don't get down to that level or at least around here in Indiana. If you buy a bag make sure it is labeled for corn burning. Too high moisture and the sugars in corn are a mess to clean out. I will take fly ash any day vs the crappy corn residue.

Sent from my SM-G930V using Tapatalk
 
I burned an 80 / 20 corn blend for years in an Englander 25pdvc and 2 years in the Serenity without a single problem but then the corn went up too all but 8 bucks a bag so that's when I decided it wasn't worth it anymore. And yes I burned many bags of that producers pride corn from TSC.To be honest your much better off just finding a good hot burning pellet and sticking with that. It's a different situation though if you have a multifuel stove and can burn it straight.
 
I am not "knocking it".. I am asking if chicken feed would be the right thing.

someone said (I think it was Rich) that he bought it from tracktorsupply, and this is the only corn I could find. is this what I can use?
Yes u can if its 15% or less in moisture content. Usually bagged corn like that is.
 
I'm three months in on my Serenity. I pretty much burn Lowe's "Clean Energy" pellets. It seems to be a balancing act between airflow and exhaust blower speed. My exhaust is in a sheltered area so I have to have the air gate at half and keep my exhaust blower about 10v higher for 1 & 2. They are at the speed of # 3 which is the highest I go. I just have the pellets dancing. I do notice I get lesser heat. That leaves me with an almost full pan of ash but barely a quarter inch of harder crust at the bottom after 5 days. I do notice a difference of the flame shape/size as the bottom of the pot starts to cover. I don't go over 3 as the stove is in the porch om my m/h I enclosed over the summer.

We have the stat set at 72. In the 20 and below days and the sunless days the furnace will come on about once and hour to keep the belly warm and the rooms further away warmer. Not sure about run times per bag but I fill it with a scoop made from a cut off gallon jug and it seems to use about a scoop per hour on 1-2 and a scoop and a half on We normally spent the winter with the stat on 70 and dressed in sweats.

I'd like to do some mods. Lord willing during the summer. First would be the air gate adjustment rod. I also would like to a small hopper addition about a foot high to add a few extra scoops for longer overnight runs. The end flaps bent in so I clamp or bolt it to the corners and the lid would fit/bolt perfectly on the top. The control panel has a long connection so it could easily be relocated to the top. Also since I'm an old gent I just scoop the pellets with the lid up many times the fire almost burns out. I have a magnet to hold the button down but don't always remember to use it. I'm going to have to look into that more. I wouldn't mind doing the auger slide mod someone mentioned to get more of an "idle" but have to figure out how to make a channel on each side so I could manually adjust the slide as needed.

After this long winded post I would like to ask if anyone knows of a pre cut set of tiles to make a corner pad for the stove. I looked into pads but they are WAY out of my retiree budget. The floor is concrete but I plan to cover it with i/o carpet over to the stove tiles.

Thanks for any suggestions. GBY

Last but not least I have the stove
 
Last edited:
I'm three months in on my Serenity. I pretty much burn Lowe's "Clean Energy" pellets. It seems to be a balancing act between airflow and exhaust blower speed. My exhaust is in a sheltered area so I have to have the air gate at half and keep my exhaust blower about 10v higher for 1 & 2. They are at the speed of # 3 which is the highest I go. I just have the pellets dancing. I do notice I get lesser heat. That leaves me with an almost full pan of ash but barely a quarter inch of harder crust at the bottom after 5 days. I do notice a difference of the flame shape/size as the bottom of the pot starts to cover. I don't go over 3 as the stove is in the porch om my m/h I enclosed over the summer.

We have the stat set at 72. In the 20 and below days and the sunless days the furnace will come on about once and hour to keep the belly warm and the rooms further away warmer. Not sure about run times per bag but I fill it with a scoop made from a cut off gallon jug and it seems to use about a scoop per hour on 1-2 and a scoop and a half on We normally spent the winter with the stat on 70 and dressed in sweats.

I'd like to do some mods. Lord willing during the summer. First would be the air gate adjustment rod. I also would like to a small hopper addition about a foot high to add a few extra scoops for longer overnight runs. The end flaps bent in so I clamp or bolt it to the corners and the lid would fit/bolt perfectly on the top. The control panel has a long connection so it could easily be relocated to the top. Also since I'm an old gent I just scoop the pellets with the lid up many times the fire almost burns out. I have a magnet to hold the button down but don't always remember to use it. I'm going to have to look into that more. I wouldn't mind doing the auger slide mod someone mentioned to get more of an "idle" but have to figure out how to make a channel on each side so I could manually adjust the slide as needed.

After this long winded post I would like to ask if anyone knows of a pre cut set of tiles to make a corner pad for the stove. I looked into pads but they are WAY out of my retiree budget. The floor is concrete but I plan to cover it with i/o carpet over to the stove tiles.

Thanks for any suggestions. GBY

Last but not least I have the stove

I did the air gate adjustment mod. Drilled the side panel and installed a threaded insert...knob and all thread...frilled the air gate and secured with a couple of nuts. Took all of about 15 min. Haven’t got the balancing act quite yet. Still get 1” of clinker after 16 or so hours. Tried to get it idled down...still using a full hoppper in 14 hrs on “1”. Contacted Ardisam...they sent me new controller and module. Didn’t help much. Their last communication was “the engineers say its within spec.” Gonna try and mod the auger I guess.
 
I did the air gate adjustment mod. Drilled the side panel and installed a threaded insert...knob and all thread...frilled the air gate and secured with a couple of nuts. Took all of about 15 min. Haven’t got the balancing act quite yet. Still get 1” of clinker after 16 or so hours. Tried to get it idled down...still using a full hoppper in 14 hrs on “1”. Contacted Ardisam...they sent me new controller and module. Didn’t help much. Their last communication was “the engineers say its within spec.” Gonna try and mod the auger I guess.

I don't understand why they say is within spec.. I just checked the last bag I used and it was around 19 hrs 20 minutes that lasted in stall 1. And I even though it was too "fast" since the pellets seemed to be on the small size (at a glance).
 
I don't understand why they say is within spec.. I just checked the last bag I used and it was around 19 hrs 20 minutes that lasted in stall 1. And I even though it was too "fast" since the pellets seemed to be on the small size (at a glance).


Because if they didn't say "within spec" they'd have to find a solution. Just a typical brush off.
 
I'm not so sure it was a brush off. I had to buy a different brand of pellet a couple weeks ago as I missed the big sale on my normal brand and they were out. So I now have to finish a pallet of "Golden fire" pellets. Even though they are advertised as the same 100% douglas fir pellets, they are quite different in how they burn.

I get a bit more heat from them, and as such burn a few less, but they sure leave the burn pot with a nasty layer of ash, and carbon up the holes right quick. I've already had to take the burn pot out to the drill press after only about 8 or 9 bags per stove. I'm leaving the settings the same as with the Coastal pellets, which is working fine from the heat and flame perspective, but the fly ash is all together different and how the ash collects inside the whole burn chamber is all different.

I had to take a few bags back to the retailer as they had gotten wet (not from my handling)and the pellets inside had turned to dust and mush. The counter personel denied having other returns, but the warehouse guys did'nt even let me get out the exchange paper and they had the forklift bringing up a pallet of exchange bags. They said they have been getting more Golden fires back from the last delivery than they have ever seen. So I know if I want the straight scoop, go to the warehouse guys. lol

I'm not looking for another stove........yet, but an ad came out for the local Wilco farm stores that has Pelpro pellet and wood stoves on sale for a real good price and even better if you have any discount gift cards. I looked one over and liked some things but did not like others compared to the Serenity. I did download the opmanual and read it over, and they actually state in the manual, which I thought was great, to buy multiple pallets of fuel if at all possible due to the degree of variations in performance from pallet to pallet with regards to pellet manufacturing tolerances.

Having witnessed this new challenge with the pellets, I'm going to say the clinker issue may be more fuel material source related more so than the stove.
 
I'm not so sure it was a brush off. I had to buy a different brand of pellet a couple weeks ago as I missed the big sale on my normal brand and they were out. So I now have to finish a pallet of "Golden fire" pellets. Even though they are advertised as the same 100% douglas fir pellets, they are quite different in how they burn.

I get a bit more heat from them, and as such burn a few less, but they sure leave the burn pot with a nasty layer of ash, and carbon up the holes right quick. I've already had to take the burn pot out to the drill press after only about 8 or 9 bags per stove. I'm leaving the settings the same as with the Coastal pellets, which is working fine from the heat and flame perspective, but the fly ash is all together different and how the ash collects inside the whole burn chamber is all different.

I had to take a few bags back to the retailer as they had gotten wet (not from my handling)and the pellets inside had turned to dust and mush. The counter personel denied having other returns, but the warehouse guys did'nt even let me get out the exchange paper and they had the forklift bringing up a pallet of exchange bags. They said they have been getting more Golden fires back from the last delivery than they have ever seen. So I know if I want the straight scoop, go to the warehouse guys. lol

I'm not looking for another stove........yet, but an ad came out for the local Wilco farm stores that has Pelpro pellet and wood stoves on sale for a real good price and even better if you have any discount gift cards. I looked one over and liked some things but did not like others compared to the Serenity. I did download the opmanual and read it over, and they actually state in the manual, which I thought was great, to buy multiple pallets of fuel if at all possible due to the degree of variations in performance from pallet to pallet with regards to pellet manufacturing tolerances.

Having witnessed this new challenge with the pellets, I'm going to say the clinker issue may be more fuel material source related more so than the stove.


Im not so concerned about the clinker...but the feed rate. The stove is supposed to operate approx 10k to 32k btu. Im just using it to keep my basement somewhat warm... so I need minimal output. Even figuring a 80% efficiency.....Im close to 18k btus on the lowest possible setting. Burning alot more fuel than I need.
 
  • Like
Reactions: Deezl Smoke
...Even though they are advertised as the same 100% douglas fir pellets, they are quite different in how they burn.
I get a bit more heat from them, and as such burn a few less...

I agree with the fact that different brands/batches of pellets would produce ash/BTU differently and with different settings. I think the discussion on Ardisam's support reply was around the fact that regardless on how the burn, the auger feed rate is supposed to be the same. .only the size (and I would say it would have to be like little small balls or dust) would affect the feed rate.

@mikkeeh I am not sure if we asked this question, but while timing the burning of a single 40 lb bag, did you also took trips to the stove to ensure all pellets were pushed down to the auger? for me to go through a bag in 19 hrs 20 minutes I had to make sure I pushed the pellets from the side as they tend to bridge and a good amount stay on the side. Like the following picture.. it hasn't got to that point yet, but the fire would go off if I let it unattended and do not push the pellets from the sides down to the middle of the hopper. That is at least 3 hrs worth of burning time.

[Hearth.com] New Castle Serenity Pellet Stove
 
  • Like
Reactions: Deezl Smoke
I agree with the fact that different brands/batches of pellets would produce ash/BTU differently and with different settings. I think the discussion on Ardisam's support reply was around the fact that regardless on how the burn, the auger feed rate is supposed to be the same. .only the size (and I would say it would have to be like little small balls or dust) would affect the feed rate.

@mikkeeh I am not sure if we asked this question, but while timing the burning of a single 40 lb bag, did you also took trips to the stove to ensure all pellets were pushed down to the auger? for me to go through a bag in 19 hrs 20 minutes I had to make sure I pushed the pellets from the side as they tend to bridge and a good amount stay on the side. Like the following picture.. it hasn't got to that point yet, but the fire would go off if I let it unattended and do not push the pellets from the sides down to the middle of the hopper. That is at least 3 hrs worth of burning time.

View attachment 221515


Yes sir. The hopper was completely empty when I was timing it.
 
I think I get it now. I made an assumption that was already discussed, and I did'nt go back to refresh. I'll be curious to hear how things go. Modifying things to fit a specific circumstance is always of great curiosity to me. It's amazing what people come up with. Online discussion allows us all to learn so much more, so much faster.
 
I think I get it now. I made an assumption that was already discussed, and I did'nt go back to refresh. I'll be curious to hear how things go. Modifying things to fit a specific circumstance is always of great curiosity to me. It's amazing what people come up with. Online discussion allows us all to learn so much more, so much faster.
I guess I'll try restricting the auger pickup area. If i cant control the feed rate..... Ill control the feed volume. It just gets irritating sometimes.....you shouldn't have to modify a $1k item to make it perform as advertised.
 
If I burn AWF hardwoods or Big Heat pellets which are both very small pellets I loose 2 hrs of burn time minimum over say Ironstones which are much longer pellets. This even applies on my Ravelli. This year I have been burning mostly AWF hardwoods in the Ravelli and I got the feed rate as low as it will go and on level 1 I'm only getting 16 hrs.on a hopper which with the screen removed holds the same amount of pellets as the Serenity.So my findings over the past 6 yrs. With 2 different stoves is that pellets can make a pretty significant difference in burn rates.
 
  • Like
Reactions: Deezl Smoke
If I burn AWF hardwoods or Big Heat pellets which are both very small pellets I loose 2 hrs of burn time minimum over say Ironstones which are much longer pellets. This even applies on my Ravelli. This year I have been burning mostly AWF hardwoods in the Ravelli and I got the feed rate as low as it will go and on level 1 I'm only getting 16 hrs.on a hopper which with the screen removed holds the same amount of pellets as the Serenity.So my findings over the past 6 yrs. With 2 different stoves is that pellets can make a pretty significant difference in burn rates.

If I get a chance later today or tomorrow, I'll get a pic or two of the difference between the pellets I am burning and the ones I normally burn. Now that you mention the pellet size, the Golden fires I am burning now, do have a few more fines, but are much longer pellets on average. This would go right along side your observation of small pellets loosing burn time as more fuel volume is in the auger per revolution.
 
  • Like
Reactions: rich2500
If I burn AWF hardwoods or Big Heat pellets which are both very small pellets I loose 2 hrs of burn time minimum over say Ironstones which are much longer pellets. This even applies on my Ravelli. This year I have been burning mostly AWF hardwoods in the Ravelli and I got the feed rate as low as it will go and on level 1 I'm only getting 16 hrs.on a hopper which with the screen removed holds the same amount of pellets as the Serenity.So my findings over the past 6 yrs. With 2 different stoves is that pellets can make a pretty significant difference in burn rates.

If you go into the menu on the control panel and scroll all the way to the bottom, isn't there a menu item for "set feeder parameters"? I think it will ask you for a password and that you will have to get it from ardisam or guess it yourself (password is some sequence of key presses on the keypad). If not, then that menu item is probably in the controller somewhere, but is hidden from view. I would be very surprised if the controller does not have a way to set the on and off times for each of levels 1-5. I can understand why ardisam may not want you to have this, but I'm sure it's there somewhere. Try asking them about it? I'm sure this is programmable.
 
If you go into the menu on the control panel and scroll all the way to the bottom, isn't there a menu item for "set feeder parameters"? I think it will ask you for a password and that you will have to get it from ardisam or guess it yourself (password is some sequence of key presses on the keypad). If not, then that menu item is probably in the controller somewhere, but is hidden from view. I would be very surprised if the controller does not have a way to set the on and off times for each of levels 1-5. I can understand why ardisam may not want you to have this, but I'm sure it's there somewhere. Try asking them about it? I'm sure this is programmable.
nope nothing like that in the serenity controller
 
Just got a Castle Serenity stove installed 2 weeks ago, boy does that thing cook. We've got a house with boiler heat so we're trying to figure out setting up air flow to move the heat around, also trying to figure out how to dial in the stove just a tad cooler. Right now we're having to shut it down about every 6 hours to keep that corner from really getting hot. Any suggestions or experience would be great as this is the first pellet stove I've owned.

Here is what I used-

(broken link removed to https://rover.ebay.com/rover/0/0/0?mpre=https%3A%2F%2Fwww.ebay.com%2Fulk%2Fitm%2F163294737541)

I live in western Wa and we don’t see extreme cold very often. The stove is going on it’s second year of use and I needed to decrease the output as we had to open windows to regulate heat, hated to see hard earned money going out the window.
 
Here is what I used-

(broken link removed to https://rover.ebay.com/rover/0/0/0?mpre=https%3A%2F%2Fwww.ebay.com%2Fulk%2Fitm%2F163294737541)

I live in western Wa and we don’t see extreme cold very often. The stove is going on it’s second year of use and I needed to decrease the output as we had to open windows to regulate heat, hated to see hard earned money going out the window.

Wow, Thanks for posting this. I need one of these for my addition where the serenity is. My mother in law lives out there now and the stove cooks her out. Id rather give this a try than use the cycle on off settings.

Anyone else use this yet?

Does this cause the vac light to come on the screen?

side note: Would also like to get the green back light to turn off