nikeseer
Member
You guys are soooo much better than manufacturers. Still waiting for someone to call me back. Luckily I solved it myself.. Did just what you happened to mention. After cleaning it out several times and hitting the reset when I gave it some fuel and it did not seem to pull any fuel nor drop any. I figured it had to be the feed system thinking maybe something caused it to reverse. While I was messing with the spring I moved it side to side jiggling it a bit and pellets fell done. Lightbulb Banged more on the top and more came down. This happened several times. Then I pushed the hanger up it and also I have a pipe claw that was nice and flexible that worked great also. Did it up the shoot as well. After All was done I had a huge pile of sawdust in my stove and more than a handful of pellets in the burnpot. Kept running that routine till I didn't see any more come out on either side. Started her up and she started dropping pellets. That told me I had cleared it! She's burning like a champ nowThe augers on Quads and Heatilators are Hollow. If... If you had a jam, just shove a coat hanger up there.
What is the stove doing to make you think it has a jam?
Do you use softwoods? I hear they burn hotter but have less ash or more? Just wondering.