Maybe somewhere along the way the pump was taken out to be serviced or replaced and got installed the wrong way? If he had it that way the whole time I can only assume that the poor guy worked hard to cut wood and pay the oil man or he paid way too much buying both at the same time. There might be a way that it could work, but the way i'm seeing it is the pump either got flopped around or the guy burned alot of oil and wood. Kevin