JRemington
Minister of Fire
So these people are more than capable of reading the Enviro manual and following the guidelines. I noticed you know a lot about Enviro pellet stoves. Do you sell them?
Help with new Enviro P3 stove
- Thread starter Powergirl
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I just buy what used stoves at a good price refurbish them and move them on a good price
to people that can use them but I only do Envrio I have a good source for parts and
have been using there stoves sense 2002
JRemington
Minister of Fire
You must live near me. I see your from Ontario. I'm about 15 miles south of Watertown.
Not to far Watertown is just over an hour south of me . I'm just outside of Perth
which is southwest of Ottawa . You been getting lots of Lake Effect snow ?
Ssyko
Minister of Fire
pounded, total for the season by our local weather enthusiast is around 145 inches to date. oh ya i live in Lorrain (tug hill) 10 min from JRemington .lol
JRemington
Minister of Fire
Ssyko has gotten more than us. He's up in the tug hill. I really don't care if I see another flake lol.
We have not got a lot of snow yet
So we figured we would check the pipes before the dealer calls us Monday.
Took the two caps off(bottom and top)
![[Hearth.com] Help with new Enviro P3 stove](https://www.hearth.com/talk/attachments/d3d768508ebcc6faabcc126bdea63f50-webp.220021/ "[Hearth.com] Help with new Enviro P3 stove")
![[Hearth.com] Help with new Enviro P3 stove](https://www.hearth.com/talk/attachments/97e632b1151318e1d4bd84315597038d-webp.220022/ "[Hearth.com] Help with new Enviro P3 stove")
![[Hearth.com] Help with new Enviro P3 stove](https://www.hearth.com/talk/attachments/75e1e48854b6db1a816d08d951b6b451-webp.220023/ "[Hearth.com] Help with new Enviro P3 stove")
Vacuumed the top one. Did not get the compressor out to blow out the one at the back of stove. Quite a bit of ash settled
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So we figured we would check the pipes before the dealer calls us Monday.
Took the two caps off(bottom and top)
Vacuumed the top one. Did not get the compressor out to blow out the one at the back of stove. Quite a bit of ash settled
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Ssyko
Minister of Fire
That my friend is not a bad draft that is an unacceptable draft
Hope the dealer is going to rework it into a more elegant and functional design
Hope the dealer is going to rework it into a more elegant and functional design
They are suppose to be putting a liner in the pipe. I did also send an email re the 2 45s rather than the 90s they have. Hard when you rely on the experts.
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JRemington
Minister of Fire
Every time I look at that chimney I cringe. Those people wouldn't be coming back into my home again. Next time I saw them would be when they came to get the stove and gave me my money back. Give that picture to your insurance company when you have them call me. This has gone way further then it needed to go. If these people are the best you have I feel sorry for your area. They didn't have any intent in making this right. That's a ton of pellets away fro co poisoning.
I am not sure the insurance company would know different re the set up
I did send pics of the set up to the distributor way back
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JRemington
Minister of Fire
I just got done sending all of this to our contacts at Sherwood Industries. I bet something gets done now.
Thanks
I feel bad /guilty. I don’t like getting anyone in trouble. But everyone says this is a good stove that should heat up a 20x20 log cabin with a 1/2 vaulted ceiling. It certainly does not seem to throw a ton of heat. I think it worked good for about 4 days after the dealer was up Good tan colour. He had the reading at 1.2 Then we cleaned it and it did not work again and the reading changed to .2. Had the dealer perplexed
This has been constant contacting them regarding it working the way everyone says it should
Thanks for your help. We shall see what happens.
I tried to see about contacting Enviro but the website gives you distributor contact info
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So you have me curious where you live if 6 hours away.
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Thanks. Just want it working. Right now we we have to check it Twice a day.
We bought from dealer and bought a more expensive unit (rather than Costco or CanTire so I wouldn’t have issues)
All the people on the forum have been great with advice. Some of the issue was ours re the burn pot placement. I have definitely learned a lot over last could months
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Response I got
I have just returned from a few weeks off and am getting caught up. I have calls into everyone to see where we are at this point. In a brief review nothing looks or seems abnormal to normal maintenance and operation of the unit. I had a lengthy discussion with one of our local pellet service people locally and he knows of your situation and also mentioned venting and fuel play a big role in this installation.
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JRemington
Minister of Fire
I just got off the phone with Sherwood Industries. I sent them a link to your thread and they have read it and are aware of the issue and are forwarding it to the tech department. Can you send me your email address so I can forward it to them? This shouldn't have happened and doesn't reflect upon the quality of Enviro stoves. What it does reflect upon is the integrity of the Dealer and I'm sure this will be resolved.
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