I would like to get a wood insert, and was about to order the Clydesdale, when I came across some bad reviews, so I'm asking for your direct input.
What drew me to the Clydesdale is the large viewing area and the availability of a screen for open-door viewing. I envision using it with the door open 1-2 hrs per day - I LOVE watching and hearing the fire. I had been looking at the Jotul Kennebunk 450 (because of the larger viewing area than the newer 350 and 550), but the screen is what tilted things towards the Clydesdale. The soapstone lining also seems like a nice feature.
I know that there will always be things that can go wrong, etc. - but some of the complaints were pretty serious, like not putting out enough heat, the window self-cleaning not working, the blower being very loud, no manufacturing support, etc. And I only found a few positive comments - but few comments in general.
Could you please help me understand more about the issues? I'm totally new at this - whatever I learned was during this last week when I read a lot of manuals.
My house is from 1959, about 1700 sq. ft on the main floor, where I'll get the stove insert. The living room is pretty large, opening into the kitchen and hallway, only the 2 bedrooms are tacked away in the back, where the heat would not get to.
I would be so greatful if you could help me with your input!
Thanks,
silvia