People have sent me private messages asking for updates on the stove. I answer their questions and in return only ask them to add their own impressions for others to read, but no one bothers. As a result, I am no longer answering private questions. Ask any questions through this forum only. I am subscribed to this thread and will be notified.
Here is a recent email chain for those looking for an update. It's long but comprehensive:
Hi Chris P.
I live on the North Shore in Mass and am thinking about
buying a new Mt Vernon AE.
How has that stove worked out for you?
I know they had some problems but have heard they fixed all the bugs and
are now shipping good units.
Is it quiet?
Heat well?
Does it use a reasonable amount of fuel or does it really use alot of it?
Are you happy with it?
Would you buy it again?
Oil is so expensive. It's always sticker shock whenever I get the bill.
Thanks alot for any help.
David T.
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Hello Dave,
It has been one of the best purchases we've made for our house. The programmable thermostat is key, even though it could be made a little better. It has a 'prototype' or 'early design' feel to it in its functionality. Some features are a little clumsy to manage. It's no big deal, though, it gets the job done and works dependably. Once set up, you don't normally need to bother with it unless diverting from the normal programming (i.e., staying up late at night)
We cooked about 3 ton of high quality softwood pellet this winter and the stove worked flawlessly the whole time. Every once in a while it gives us a "burnpot min temp" error, which implies it ran out of fuel, when it actually had plenty of fuel left. We just hit the 'retry' button and everything came right back to life. I guess a pellet can get lodged in there the wrong way and block traffic from getting through. Unfortunately, sometimes it was after some time had passed and the house went down a few degrees in the interim. I think the system is designed to retry automatically a few times, which leaves me puzzled that it works right away when we hit the 'retry' button. I'm going to check with my dealer soon to see if there are any program updates available, as the manuf advises to do regularly. Maybe they found a way to overcome the minpot temp glitch.
We clean the stove religiously once per week. It could probably go two weeks but the cleaner the stove is, the more efficient it will run so I stay on top of it. Cleaning takes about 10 minutes.
Other answers:
-Yes, the stove is very quiet. It has a 'quiet' mode and a 'normal' mode. Those terms are representative of actuality.
-Yes, the stove heats well. That's not a difficult question for any stove, though. They all publish the heat output ratings so you can size the stove to your needs. I can tell you, though, that I can usually put my hand right on the chimney stack a couple of feet above the stove exhaust. It is warm/hot, but not burning hot. I really like that.
-Fuel usage is related directly to heat output and efficiency. That's an easy comparison from brand to brand, however the Mt. Vernon is extremely efficient so this is moot (in other words, I wouldn't waste my time looking at other brands). Take a good look at the design of the heat collection system in the Mt. Vernon. Have the dealer pull it apart and show you. You should be impressed.
-We would certainly buy one again, but we consider ourselves to be lucky to be able to afford one. For the money they cost, they should work as well as ours has.
Lastly, we paid the extra ~$125 for the fake logs. I don't recommend them. One, they make cleaning the stove more trouble, and; Two, one of them chipped/broke just by bumping it inside the stove (when moving it to clean the stove) so now they are junk. Money wasted.
Also, we highly recommend our dealer, All Basics Stove in Merrimack, NH. They have been ideal.
Chris
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Thanks for all the good info Chris.
I'm going to go with the AE. My house is small. I could get by with 40k btu's but I want some headroom just incase. Plus this will be able to run at ~0.66 capacity and heat the house well, instead of having to run flat out.
And I like the multi-fuel capability, and the low noise.
I started looking at this unit, then read that it had some bugs. So I looked around at others, educating myself, and always came back to this one. I like the looks and my dealer ( in Danvers < 10 miles away ) has one coming in that I'm going to get a look at.
So it looks like my search is over.
BTW, from where do you order your pellets? Do you have them delivered? How much did you pay this year? ( if you don't mind my asking
)
Thanks again,
David T.
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Continued...