X2Once or twice a season the ignitor in my XXV will not heat up. When starting up the sequence seems to be a feed-wait sequence for about 6 minutes, followed by 2-3 minutes of no auger action (by now the burn pot has a lot of pellets in it if burning hasn't commenced). It will then start a feed-wait sequence again if it's not stopped. If it gets to the no auger action phase I always turn it off, clean out the burn pot and restart, and it always starts up okay the second time. I always thought there was a software glitch or a problem with the board and a tech sort of confirmed the glitch theory when he told me that sometimes the stove gets "confused" during start up and thinks that ignition has already occurred. That may be true but what is the door gasket theory? That may be a better explanation. BTW it hasn't done it at all yet this season. I clean the firebox every 7-10 bags and clean the ignitor housing and the burn pot ignitor surface thoroughly. When it doesn't start the burn pot surface is cool to the touch.
I worked on a P68 and after changing the igniter it started only for 2-3 days. In this case the stove had no surge protector on a town famous for power fluctuations. After changing the circuit board and installing an isoblok surge protector, it started right up with the same Ignitor!