I just had a similar experience. I ordered 2 cords of seasoned hardwood from a local tree service @ $220 per cord. It was delivered and he billed me, which I took as a good sign. The wood is well seasoned, which is a plus, but once stacked it measured out @ 1.5 cords. I called the guy up and he said he would come over and take a look and make it right if it was short. Well and took a "look", then called up saying that he stood by his "measurement". When I pushed back and asked him about actually measuring my stacks he went bonkers, ranting about his reputation, references, how he measures his loads, and everything else except actually measuring my stacks. He had somehow concluded that I was just trying to screw him and that was that. Now at this point I still haven't paid him, so to calm him down I told him that he would get his money, and if we couldn't resolve the difference we just wouldn't do anymore business. Anyway, we got to the point where he said he would settle up by dropping off half a cord of green rounds, which was good enough for me seeing I have enough dry wood for this year. At this point I paid him. I'll be very surprised to see the additional wood, and unless he recalibrates his measuring methods he can forget about any repeat business. Just another example of a a cord really being about .75. More incentive to cut my own!