deadeye316 said:here are the rest
deadeye316 said:The installer left and the air trim was wide open because it needed to run on 5 out of 5 for an hour to burn out the oils.
The stove on low will be a Small firedeadeye316 said:The manager called me and is having a different installer do my dads and come take a look at mine. He doesnt know why they didnt put the legs on it and they will look at that aswell. Also they are going to install a remote thermostat. They are going to take a look at the air control. One thing i mentioned that on the low setting the flame wasnt coming over the burn pot that much and they said it was normal that if on its lowest settings. Is that correct? I think when that other tech comes over looks the install over and puts the thermostat up everything will be fine. Hearthtools if only you were from NY.
deadeye316 said:any thoughts on what the installer said
The installer also said to run the stove dry every other ton? He said to help with the fines. Any thoughts on that
deadeye316 said:Should there be ash or semi burnt pellets on the side of the burn liner. After 3 days im seeing some ash and very smalls burnt pellets on the edges is that ok. I read the manual and I already have the damper low. Also I am running the stove on the lowest setting too.
deadeye316 said:with all those 90 degree turns if the power goes out do you think even with the 5 ft pipe outside that the smoke will go in the house
deadeye316 said:recap, they were going to put a remote thermostat on my omega. They were going to send a senior tech to my house after they did my dads install. They get to my dads and have no clue what im talking about. The guy searches his truck finds one comes to the house and takes the cover off to install. They didnt have the right voltage or something so couldnt do it. The air damper he didnt know either. So now i have to call the manager tomorrow since this is the first omega they installed. Im thinking I went with the wrong dealer lol
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