What you experienced with the flue pipe is what I experienced. In fact, with less than 1/3 of a face cord run through this brand new stove, my stove pipe apparently burned off creosote which is an alarming experience. (backpuffing through pipe joints, and sounds like small firecrackers are going off). Full transparency, I had the top hatch open and was showing my son how the flames WOOSH up so strongly like a blowtorch up through the main hatch. I also had the air intake fully open as it should be on reload. The purpose was to 'catch' a load of about 6 medium size splits after the 2nd step in the startup process (letting 4 smaller splits almost burn down completely to coals).
The glass is non existent. I thought about replacing this with cast iron but would need a metal person to tell me what size as I do not want to warp the doors going too close to the edges due to differences in expansion from heat. Occasionally I will get a nice medium burn at around 500 that subsided from 600 and 1/2 of the glass will be visible and Ill get some nice flames wicking around. The stove though is flawed for flames. Due to how the airflow works with this stove when you are running on secondary so flames are more of a unicorn. That said though, Id sooner sell or try to return my stove as I bought this for the looks as much as the utility for heat.
on the heat side, this stove has bipolar disorder. One day you think you have it down, another day it's blasting heat so fast and uncontrollable you lose hair/sleep over it. Next day, it will just smolder and blacken everything inside and up through the flue pipe apparently.
At first I thought well it has something to do with the outside temps. When I was operating it, it was 50s out..sometimes 60s. It's hard not to overheat a house with a cast iron stove with those temps outside and a very well insulated area. And maybe my draft was wonky. I tried smaller fires, that actually burned hotter. I tried packing it full and running it low, and all it did was create massive amounts of creosote with very well dried wood. Ok I thought well it cannot run at 400, and I dont want it running at 650 or above...Ill use it during the cold periods and operate around the 500-550 range. Well, GL with that. Cold weather is here, and it's teeter tottering back and forth between too cold or too hot. Getting that center sweet spot happens, but as the wood burns down it will then raise up to alarming levels before going back down, or it will just smolder requiring you to turn up the air control which if you walk away from for a couple of hours you will return to a STT of 650+ (if you didnt notice the smell already and rush in with the hopes you dont have a glowing red stove).
I own or have owned ALOT of 'stuff'. Ask me if I own one or have, and I'll probably answer yes. Ive learned much in my time of owning so many things. Due to extensive research, Ive done fairly well to avoid buggy issues with products. But sometimes you run into something you researched, loved your decision, and then run into issues that just cant be resolved. And it's a constant battle. You seek help, and almost always the answer is 'operating error' or 'improper this or that'. So you continue to push on the pull door EVEN HARDER hoping that maybe this time it will work, everyone else cant be wrong..it must be me. Then you realize, no...this is F***ed up like a football bat, and it's time to let go.
And if you are wondering, no I do not have the catalyst. I considered buying one, and was just at that point when I was going to call my dealer back after sending me a quote to get one, when my wife said two things so perfect one evening. "Didnt we spend 3k on this stove, and now we have to buy more stuff to get it to do what the stove you originally wanted for 2k does well with no complaints from their owners? Why dont our neighbors have all these issues and they seem to know very little about their stoves". I literally can see myself spending another 300, then coming back with the same results and then the followup would be 'get a tech out',...when I already did an exhaustive check to make sure everything was working to spec. Dollar bill test, checking that the air control was actually moving, making sure there were no obstructions, moisture checks on wood, countless written logs with wood species, burn times, air control settings, outside air temps, wind direction and speed. Jesus christ this is harder than operating a nuclear sub. Ultimately someone chimes in with the awesome "working good for me,...maybe you are trying to make too big of an adjustment". Sigh. I have spreadsheets man...spreadsheets. The next answer you will hear is to buy a bunch of probes/meters to monitor temps everywhere. I borrowed a setup that a neighbor had as well to measure STT, Flue Temps, and Cat temps. Ive learned only one thing that I suspected long ago. The STT should be measured behind the griddle, not on it. No other continuity can be determined. Im glad I didnt invest further into this. Edit: IM curious what others experience with temps on their digital probes. I was getting wild temps in the cat area that made no sense. No major changes to STT temps and no continuity as to what would happen. Same amount of draft but sometimes Id be just above cat light off range and others into the danger zone of damaging the cat (if it were there)
So right now it's an ornament in our soon to be dining area. We joked about decorating it and the stove pipe for xmas so it has some usefulness as we really have no interest in using it anymore. It's colder in this space as this is an expansion that has no hvac running to it. The expansion does get airflow from the heated space adjacent but without intervention would be at about 64 on the colder nights. To me, it's not worth playing with this crazy beast to get that additional 6-8 degrees. Dealing with wood, over fires, chimney fires etc. I have a fireplace in the room adjacent. That's enough fire for me and it puts out a great flame and ample heat for that space to keep the furnace from kicking on. I did a breakdown of the wood that I was using in the stove vs the fireplace, and was shocked to see that I put about 3/4 the wood in the stove as I did in the fireplace in the same time period tested (8 hours or so, 40 degrees outside)
To solve my problem with heat in my expansion that is lost without using the stove, I simply bought this:
Amazon product ASIN B004I1CN52DR Infrared. $150 bucks. Beats my 3k stove, sad but true. I literally love this little heater. It doesnt require wood, it doesnt require constant babysitting, it doesnt make my hair fall out, it doesnt require me to throw another 300 dollars at it only to have it have the same p*** poor results.
DO the math. A piece of wood costs around 30 cents each. If I use around 24 pieces (although I know I use more) for a day, that's $7.20 to operate this stove. Far more wood than I thought I would use in a stove.
If I use the space heater at 1500 watts, .14 cents per watt (yes thats what I pay and I was mad when it went up .02 cents recently), $5 to operate the space heater, ...and honestly for the most part I dont need to run this 24 hours. Maybe 16 at most, and since this is expansion is not in use yet other than for me to do work in, I actually like it a bit cooler as I work in there. So eventually the space will just probably use a mini split and maybe some baseboard heat under the windows.
I really like the look and wanted the heat/flames from a stove. I may opt to sell and get a Jotul or just sell this stove with a giant disclaimer and likely a big loss and forgo having a stove all together.
For those wondering how I can heat a 650sq ft w/ cathedral ceiling area with just a 1500 watt space heater? R38c Ceiling insulation w/ 3/4 tongue / groove paneling. r21 on the walls. No insulation in the crawlspace below, and no wall insulation (foam) on the cement block foundation walls just yet. No openings though for venting(intentionally). I sealed with foam any openings, and my outside walls are plywood, with vapor barrier, and 1" hemlock siding.
All I can say is, ....God have mercy on the souls of the people that designed and sell Vermont Casting Flexchaos stoves.
EDIT#2: Yes I get smoke rolling in after opening the damper and setting air control on high. You have to slowly open the top hatch and usually I dont get much smoke at all when I had a good fire going. If you are smoldering wood low on temps creating a ton of smoke, that is when smoke will billow in. Open the damper and air control, wait a few minutes, then slowly open the top hatch 3/4 of the way and you shouldnt have any smoke come in. If you do, you have a poor draft.
Back puffing, Ive only had this happen once. It's when I realized that these stoves w/ the gaskets arent air tight what so ever. They are pulling in air from the door, ash drawer, top hatch, and even the stove pipe. People assume (as I did) that these are almost air tight. They arent at all. When this happened to me, we had a fairly warm day outside and a fairly new fire going. I did a long swing adjustment of the air control air a few times because it felt stickier to me than previous use so I was trying to 'feel' for a hesitation or issue. Then I had this sudden PUFF that came from every opening. It was just this one time. I would imagine if this is a problem for someone, it's a draft issue. Extend your chimney another 3' minimum and try again.
PS. The only bright side of this entire experience, has been these forums. The people on here are truly good helpful people. You've all restored my faith in humanity to some degree. It's was more than an appliance to me, it was yet another hobby. Unfortunately Im just getting any positive out of it anymore, and I have enough hobbies, so I must walk away.