Hi all - I'm in my second season with a Hearthstone Craftsbury 8392. I purchased it for its efficiency and the catalytic. Last year was generally good until the end of the season when the catalytic gasket (white rope) slipped out of place every time I tried to close it. This created a loose seal, and caused the fire to extinguish pretty quickly. Dealer told me to keep the cat disengaged for the rest of the season, and I did. Worked ok.
Our dealer, during the annual inspection this summer suggested it wasn't necessary (why install it then?!) and that removing it would eliminate the problem.
He was right. For about 45 days.
We burn daily for about 18 hours, mostly oak/ash/maple/walnut/cherry - all seasoned appropriately.
I am careful to only engage the cat when it's square 'in-the-zone', and began noticing that the fire would struggle when I engaged the cat. I remove excess ash daily and perform a complete clean out near weekly, using a combination of soft brushes and shop-vac to clear any and all ash I can easily access. I gently tap the cat's to knock any additional ash I can.
For the past 3 weeks, when I engage the cat, it kills the fire within 5-20 minutes depending on how hot and packed out it is. I don't want to pay for another service call, but the lack of cat has me running through wood at a wild pace. Not sure if it's normal, but I get the same temp burn for nearly twice as long when the cat is engaged vs not... that is when the cat is working. So not only am I not getting the benefits of the cat, but I'm literally burning through my wood for the season at a faster pace!
Thanks in advance for any recommendations!
Our dealer, during the annual inspection this summer suggested it wasn't necessary (why install it then?!) and that removing it would eliminate the problem.
He was right. For about 45 days.
We burn daily for about 18 hours, mostly oak/ash/maple/walnut/cherry - all seasoned appropriately.
I am careful to only engage the cat when it's square 'in-the-zone', and began noticing that the fire would struggle when I engaged the cat. I remove excess ash daily and perform a complete clean out near weekly, using a combination of soft brushes and shop-vac to clear any and all ash I can easily access. I gently tap the cat's to knock any additional ash I can.
For the past 3 weeks, when I engage the cat, it kills the fire within 5-20 minutes depending on how hot and packed out it is. I don't want to pay for another service call, but the lack of cat has me running through wood at a wild pace. Not sure if it's normal, but I get the same temp burn for nearly twice as long when the cat is engaged vs not... that is when the cat is working. So not only am I not getting the benefits of the cat, but I'm literally burning through my wood for the season at a faster pace!
Thanks in advance for any recommendations!