Attached is a picture from the job. The retail previewer drew on it where the chimney was to go, and that's where it is today. Yes, I know if you look in the manual it shows a picture of a roof and we put the chimney in the "not recommended" location. Of course I was not involved until it was all installed and they have problems.
They have a Quadrafire Cumberlan Gap installed in the room right below the roof you see in the pic. I talked to the installer today and he said it meets the 2/10/3 rule but the cap is not above the peak. The roof is fairly steep and we used support brackets to hold the chimney up. The customer says they are getting smoke in the house when the wind blows from the south, but they cannot see it puffing out of the stove. They just notice the smell after its burned for a while and especially when they get up in the morning it is the worst. I put a call into them asking which side of the house the chimney was on (N,E,S or W). I am guessing the wind is blowing over the roof and right over the cap, causing a pressure pocket. Logical solution would be to just extend the chimney up higher. But how high? How high is too high? What side effects could be cause by too much exposed chimney?
I know our wood products really good but I am no expert on chimney physics. Thanks for any suggestions.
They have a Quadrafire Cumberlan Gap installed in the room right below the roof you see in the pic. I talked to the installer today and he said it meets the 2/10/3 rule but the cap is not above the peak. The roof is fairly steep and we used support brackets to hold the chimney up. The customer says they are getting smoke in the house when the wind blows from the south, but they cannot see it puffing out of the stove. They just notice the smell after its burned for a while and especially when they get up in the morning it is the worst. I put a call into them asking which side of the house the chimney was on (N,E,S or W). I am guessing the wind is blowing over the roof and right over the cap, causing a pressure pocket. Logical solution would be to just extend the chimney up higher. But how high? How high is too high? What side effects could be cause by too much exposed chimney?
I know our wood products really good but I am no expert on chimney physics. Thanks for any suggestions.