jetsam
Minister of Fire
I also am not going to rely on the customer to have all of the needed parts. And if something is missing then who pays for the lost days work waiting for parts?
nobody wants to deal with customer supplied parts for an install, so maybe that will motivate them to cut some of their margin off.
Yar, it's a motivational bargaining tactic. Could backfire though, because for example the dealer I used subcontracts everything out and doesn't have any real reason to care how the install goes.