I
imacman
Guest
I would try to locate some better pellets. NEWP have been just average or worse the last 3-4 years.i have used North American Pettets before new englands but they heated worse and ashier as heck. NEP are the best that my father has used in his 8 years of burning diff types of pellets in our area of upstate NY
What other brands are available nearby?? Give us a list of what's available and prices and we can probably steer you to some that you can test burn and see if the heat improves. Not all pellets are made equal.