BKVP
Minister of Fire
And to add...the vast majority of the fewer than 20 folks of the thousands we have sold, were able to remedy the issue by using a different gasket, lining unlined chimneys, adding chimney length to minimum recommended or more length.The ashford model has developed a reputation for emitting a creosote stank into your home. Sure, it may depends on many factors but fact of the matter is that a lot of honest folks have come here for help with this problem. I would not recommend one for my mom given the smell issue. Good news is that other models are bueno.
Also, dealers took two units back, burned them in their showrooms and could not replicate the odor. They then discounted them, sold them as used and those two installs have had no odor issues in my personal follow up calls.