Good morning Gents. I have '99 Encore 2550 with a warped upper fireback and combustion throat hood, I ordered the replacement parts from Mountain View Hearth Products (MVHP). As I am sure you all know, VC does not offer customer service, they say we should contact a dealer for all questions. So, I emailed MVHP customer service about rebuilding the inside of the stove.
I asked, "I own a Vermont Castings Encore 2550 wood stove. I have ordered parts from you to rebuild part of the fireback. I have followed the instructions to disassemble the fireback. When I did that I noticed a lot of the stove cement had fallen off or is cracked and loose. I have purchased some tubes of stove cement, where do I need to apply the stove cement? Is there a diagram available?"
The reply from MVHP was, "So I did contact our Vermont Castings Tech and he did inform me that there is no “stove cement” other than the gasket cement required for that model of stove. What you are seeing is most likely what they call Manufacturing Seal and is not required in the stove! If you need anything else, feel free to contact us further!"
I received the response from them within 24 hours, which is great. However, to all of you out there that have done this type of rebuild, does that sound right? Really, I am not suppose to use an stove cement, at all, just gaskets?