Hello! New to this forum. We installed a new Vermont Castings Dauntless in November. We have been having an issue with smoke coming into our house when we are loading the stove and cannot figure it out. Any insight would be helpful! We had it professionally installed and the dealer has been to our house to service it, telling us that there was no issue. (There obviously is.)
Getting the stove going is hard/takes almost an hour, but we have mostly figured that out. We are coming off an old, larger model, so have had to get used to using much more small wood and kindling. The manual calls for 4# to start each fire and that is about right. Once the fire is established and we want to add wood from the top, no matter what we do, smoke comes into our house. The dealer told us to hold the lid at an angle for a minute before opening fully, to reorient the smoke, which doesn't work. This isn't exactly all the time, but most, even today after it's been running for several days straight, when I was adding logs, it let smoke into our house. Honestly, we can't figure out what is different/next steps!
Other things to know-->
- Wood is dry, mix of hard + softwoods
- All dampers are open
- Flexburn, no cat
- Chimney was new in 2005, is clean + clear
- Ash removal regularly
- Weekly inspection/clearing of the air holes in the back, as we burn it so much
Otherwise, the Dauntless has been great. So pretty, efficient, runs for days. But, this has been exasperating. Thanks for any thoughts!