When you light your stove, after 20-30 minutes or so, the flames should look like this, very sharp, and violent, like the fiery furnace in the Bible. They should be very sharp and narrow flames from the very beginning of your fire, almost like a bunch of individual torches.
When I start to see the flames get lazier, where they start waving around a little bit, I know it's time to start thinking about cleaning the stove, and/or the stove pipe.
If the flames start to look like a Christmas card fireplace, then you really need to do a deep clean, otherwise you're wasting pellets and not getting the heat you should be out of your stove.
If you've got flames like I describe, the condition of your ash line doesn't really matter.
Oh, and the pellet feed rate number is the MAXIMUM feed the stove will allow. If the stove doesn't need the amount of pellets the #4 setting allows to maintain the heat setting you've set it, it won't feed at #4 rate, it'll feed something less, based on what the ESP tells it to do.
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