elkimmeg said:Mike it is fustrating hearing about dealer problem. To me the most fustration thing is most do not know the stove they are selling, worse most installers never open the manual
The system is really broken when I'm th only one that has read the installation manual. Most failed installations are failure to read the manual and follow directions.
How many post here a dealer is writting up a direct connection and is clueless to what is required by code. IT would be refreshing for them to say, don't have an annswer for
you right now but give me a day and I will have a correct answer. I read so many post where dealer experience has given improper or incorrect advice is given. Dealers telling customers not to get permits. Mike we have seen this year after year. you only have to read it. All to often I get to act it out in real life. Mike I'm in agreement with you here but
If all dealers were as conciencious and the participating ones here There would be very few dissatisfied customers. We are changing that here ,but there is too many small establishments to see industry changes.
seaken said:Yet, there are more customers coming through his door with chips on their shoulders than there are meek and teachable. It takes a special person to break down the barriers that most customers bring with them into our showrooms.
Perspective.
Sean