Sounds quite strange I know. I have a ranch on a slab so my plumbing runs overhead under r-38 insulation. Never had an issue with the wood stove, now I have a thermostat controlled pellet stove and they are freezing at 20 degrees? Stove set at 70 room ranges 65-71. Dont get it. The pipes that have froze are the furthest away from the stove. There is a diiference in the heat, not the same as wood, I believe its the radiant effect that is gone when using pellets. Any input??