If your stove is now clean you might want to explain the same flame height that Lake Girl is asking about.
First I'll ask if you have that stove on a thermostat?
Then if not on a thermostat, I'll ask if you have the jumper installed on the control board?
Depending on the answers you provide there I'd likely ask you to time the auger as well as a few other questions.
However and this is the reason I didn't pay any attention to the flame height, if the stove is dirty it is also likely that the flame height is so out of whack it is meaningless. An example when my stove has reached the pile up stage the flame always looks the same no matter what firing rate I put the stove into.
First I'll ask if you have that stove on a thermostat?
Then if not on a thermostat, I'll ask if you have the jumper installed on the control board?
Depending on the answers you provide there I'd likely ask you to time the auger as well as a few other questions.
However and this is the reason I didn't pay any attention to the flame height, if the stove is dirty it is also likely that the flame height is so out of whack it is meaningless. An example when my stove has reached the pile up stage the flame always looks the same no matter what firing rate I put the stove into.