LuvMyPellets,
You just had to go there! You are such a Kettle Stirrer! We all get along well here and ya just have to start some crap. LOL!
Well, all righty then. Boxing gloves on and ready to swing my .02 cents worth. Better watch your back since I am a member of the Harman's Angels now. LOL! Big papa and Harman Lover might be knocking on your door later after dark.
Another possibility within the realm of this survey is that many (if they ever even post here) might be too busy working on most of these box store brands or others. Maybe they have decided to pay the utility company and don't want to talk about it or gave up because of lack of support and parts availability. I have a cousin that fits into these categories. I knew nothing much about pellet stoves myself. After carefully looking at many and researching in depth I went with, yep you guessed it, a HarmAn. Look at their warranty for starters compared to most others. That speaks volumes. I am very happy so far. In comparison to many of the cheaper stoves the construction, material quality, and craftsmanship could not be compared in my opinion. Also remember that everything breaks and machines break down. A fact of life. Avoiding theses issues is a key to happiness.
Was I happy to spend more. Nope! Am I happy I did? Hell yes! To each there own and I'm not knocking any brand because I'm too busy watching my Harman burn effortlessly without problems. I wish everyone else the best with theirs too. If you like it and it serves you well then Great! Another fact is I came here for awhile first and was asking about what to buy (pros and cons of each). Nobody else with other brands stepped up to back what they had. Where are all of these others??? Makes you wonder?? I am not being a Harman snob and believe me if I had problems or did not believe in what I see as a damn good stove then I would speak up
loudly and tell everyone. If I found the same quality and dependability for less money I would jump on it. Why not? An added consideration or factor to get true results would also be to point out the real issues for said problems. Is it quality or human error? Crappy performance or an uneducated or unknowing operator?
I did get one guy saying he was happy with his Lopi. I can understand that because I have an old insert and it's a tank. Well built also. Again, my opinion. There was also one other who liked his Quad.
Two out of thousands here.I was considering an Enviro for a long while. Honestly, I was considering every brand but wanted what was best for me. I went to several different dealers and some sold the same brands while others had the one they pushed like pimps selling cheap used hookers.
After driving out of town an hour to visit a shop that sells Harman, Enviro, Quads, and a few others (with working displays) of each and about every model unit each manufacturer makes I had my mind made up. I was fortunate enough to have hands on side by side comparisons. This place had a huge show room but nothing fancy and no free Star Bucks coffee with about 20-30 something stoves displayed. Too many to count but believe me there was no shortage. This guy owns a small town Indiana family HVAC business, pellet stove shop, and an Ace Hardware all in one large well organized shop and has for decades.
They have an A+ BBB rating with a long list of excellent reviews all the way around. Many rave about him and his family and their business. I understand why now. I am a contractor and have zero tolerance and patience for most things. He and I hashed it out for hours on everything and every brand. I rolled into his shop with a ton of research done and knowledge from here and elsewhere. He gladly donated a lot of his time and wanted to ensure I had no other questions or concerns. Time was long but very well spent. I know enough to know this fellow had it together and knew his stuff thoroughly and well. A total professional with no bs or favoritism going on. Very straight forward, no frills, honest, and simply down to earth. My kind of dude. He makes money off of every brand he sells but he likes happy customers more. I bought from him although he is a little farther away than several others. Once things settle down I'm making another 1 hour trip and going to buy him lunch.
This is another huge factor with stoves also that should be included in this study. The fact that you can get what you need (parts, service, advice, etc
or at least get some guidance to resolve issues you might encounter.