Hi-
My wife and I recently had a Jotul F100 installed by a local stove dealer (including a 23' chimney). The stove is located in a corner, in the living room. I noticed that the wall parallel to the stove was getting very hot, so I took a measurement and the stove is 1.5" under the stated clearance in the Jotul manual for the stove. The manual states a 17" clearance with double-wall connector for this stove, but it is installed with 15.5" of clearance.
I suspect the installer misread or was confused by the manual and installed the stove to the single-wall clearance, which is 15" - after talking with Jotul, I've since learned that this (to me) counterintuitive clearance is due to the fact that the stove drafts better with the double-wall connector. That's really neither here nor there as at the end of the day the stove is now in my house installed to the wrong side clearance (all other clearance measurements are ok).
I've been in touch with the dealer, and they have offered (after several phone calls/emails):
1) Move the stove over a few inches by using a 45 elbow - they will provide the elbow and installer. Wife quickly vetoed this as it looks ridiculous and and actually starts to really encroach on the required hearth pad dimension and clearance from the side of the stove to the edge of the hearth pad.
2) Provide a black heat-shield and spacers (at cost) - we do the install. Wife isn't happy with this option either as she doesn't necessarily like a large piece of black metal attached to our living room wall...and the fact that we are now paying for something that isn't our mistake.
After quite a bit of discussion, we are thinking about building our wall heat shield out of hardiebacker and tin ceiling tiles (copper colored), similar to this (spaced the requisite 1" off of the wall and floor):
https://goo.gl/images/NgM9KY
Now comes the question:
Is it unreasonable of me to ask that the dealer either provide some kind of partial refund on the incorrect install to help offset the cost of the materials for this and/or reimburse us the cost of building this?
Thanks for any insight here.
My wife and I recently had a Jotul F100 installed by a local stove dealer (including a 23' chimney). The stove is located in a corner, in the living room. I noticed that the wall parallel to the stove was getting very hot, so I took a measurement and the stove is 1.5" under the stated clearance in the Jotul manual for the stove. The manual states a 17" clearance with double-wall connector for this stove, but it is installed with 15.5" of clearance.
I suspect the installer misread or was confused by the manual and installed the stove to the single-wall clearance, which is 15" - after talking with Jotul, I've since learned that this (to me) counterintuitive clearance is due to the fact that the stove drafts better with the double-wall connector. That's really neither here nor there as at the end of the day the stove is now in my house installed to the wrong side clearance (all other clearance measurements are ok).
I've been in touch with the dealer, and they have offered (after several phone calls/emails):
1) Move the stove over a few inches by using a 45 elbow - they will provide the elbow and installer. Wife quickly vetoed this as it looks ridiculous and and actually starts to really encroach on the required hearth pad dimension and clearance from the side of the stove to the edge of the hearth pad.
2) Provide a black heat-shield and spacers (at cost) - we do the install. Wife isn't happy with this option either as she doesn't necessarily like a large piece of black metal attached to our living room wall...and the fact that we are now paying for something that isn't our mistake.
After quite a bit of discussion, we are thinking about building our wall heat shield out of hardiebacker and tin ceiling tiles (copper colored), similar to this (spaced the requisite 1" off of the wall and floor):
https://goo.gl/images/NgM9KY
Now comes the question:
Is it unreasonable of me to ask that the dealer either provide some kind of partial refund on the incorrect install to help offset the cost of the materials for this and/or reimburse us the cost of building this?
Thanks for any insight here.